TRU BY HILTON - TOUR

IT WAS OBSERVED IN ROOM 112 AND ROOM 310 TO HAVE STAINS ON THE MATTRESS COVER,AND OTHER BED COVERINGS : CA:Beds, mattresses, mattress pads, springs, frames, pillows, and bed coverings clean; vermin free and in good condition; bed linen properly supplied, changed and laundered

in room 310 bathroom it was observed to have no antislip item- : CA:-Anti-slip tubs/showers, slip strips, mats or appliqué products provided and in good condition

OBSERVED MISSING CEILING TILE ON THE 4TH FLOOR IN THE HALLWAY. CA: Floors, walls, ceilings. windows, doors and all other appurtenances shall be of sound construction, properly maintained in good repair and shall be kept clean.

PIC HAS WORK ORDER FOR CEILING TILE

OBSERVED TWO HOUSKEEPING CARTS WITH 2-4 UNLABELED CHEMICAL BOTTLES FOR CLEANING ON EACH CARTS. CA: Housekeeper carts shall be so arranged that clean replacement supplies, clean linens, and cleaned and sanitized multi-use equipment and utensils shall be protected from soiled items being removed from each room. Soiled linens and refuse shall be placed in appropriate containers on housekeepers’ carts. Any spray bottle used in cleaning a tourist room or stored on the housekeeping cart shall be labeled with its contents. Cleaners and sanitizer shall be used according to the manufacturer’s use direction and label

OBSERVED TWO HOUSKEEPING CARTS WITH 2-4 UNLABELED CHEMICAL BOTTLES FOR CLEANING ON EACH CARTS. CA: Housekeeper carts shall be so arranged that clean replacement supplies, clean linens, and cleaned and sanitized multi-use equipment and utensils shall be protected from soiled items being removed from each room. Soiled linens and refuse shall be placed in appropriate containers on housekeepers’ carts. Any spray bottle used in cleaning a tourist room or stored on the housekeeping cart shall be labeled with its contents. Cleaners and sanitizer shall be used according to the manufacturer’s use direction and label

Observed stained linens in rooms 210, 321, 428, 303, 330