Jacksonville, Duval County

BENTO TOWNCENTER

4860 BIG ISLAND DR, SUITE 1, Jacksonville, FL 32246

FoodSeating
Latest violations
10
1 High Priority
Feb 4, 2026
City
Jacksonville
County
Duval
Status
Current / Active
Inspections
14

Violation history

Florida violations grouped by priority level over time.

Inspection history

Florida inspections are violation-priority based, with high priority, intermediate, and basic counts shown separately.

Feb 4, 2026

Routine - Food

Inspection Completed - No Further Action

High Priority: 1Intermediate: 2Basic: 7Total: 10

01B-01-4

Detail 24349069

High Priority - Dented/rusted cans present. See stop sale. Observed can of gold label soy sauce dented at rim of can. See stop sale.

53A-03-7

Detail 24349070

Intermediate - Food manager certification expired. A list of accredited food manager certification examination providers can be found at https://www2.myfloridalicense.com/hotels-restaurants/food-lodging/food-manager/ Observed manager Alvin Gordo CFM certification expired 1-4-26

22-02-4

Detail 24349077

Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Observed ice deflector in large ice machine soiled. Also, ice chute on self dispensing soda machine in dining area soiled. Repeat Violation

36-37-5

Detail 24349073

Basic - Ceiling not smooth, nonabsorbent and easily cleanable in food preparation, food storage, or warewashing areas. Observed ceiling in dry food storage area not smooth, nonabsorbent and easily cleanable.

24-08-4

Detail 24349078

Basic - Equipment and utensils not properly air-dried - wet nesting. Clean stacked pans on storage shelf in warewashing area unable to properly air dry Repeat Violation

14-11-5

Detail 24349074

Basic - Equipment in poor repair. Observed handles of two rice warmers in kitchen area in disrepair.

36-22-4

Detail 24349076

Basic - Floor area(s) covered with standing water. Observed standing water on floor in walkway to dry food storage and in front of ice machine and triple sink. Employee squeegee'd water down drain. Corrected On-Site

08B-38-4

Detail 24349072

Basic - Food stored on floor. Observed container of oil stored on floor on cook line. Also, plastic buckets of mayo and soy sauce stored on floor in dry food storage area. Repeat Violation

23-03-4

Detail 24349071

Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Observed multiple filters in hood area above wok station soiled. Also, exterior of fryers, and reach-in coolers on cook line soiled. Also, gasket on walk-in-cooler soiled. Also, exterior of white storage bins on cook line around lid soiled. Repeat Violation

08B-17-4

Detail 24349075

Basic - Unwashed fruits/vegetables stored with ready-to-eat food. Observed unwashed green peppers stored above ready to eat white meat chicken in walk-in-cooler. Operator removed unwashed produce to properly store. Corrected On-Site

Aug 20, 2025

Routine - Food

Call Back - Complied

No violations recorded for this inspection.

Aug 18, 2025

Routine - Food

Warning Issued

High Priority: 2Intermediate: 2Basic: 8Total: 12

01B-24-5

Detail 23966325

High Priority - Ready-to-eat, time/temperature control for safety food not consumed/sold within 7 days after opening/preparation. See stop sale. Cooked pad Thai noodles date marked 8/10 not consumed within 7 days after preparation. Stop sale.

03A-02-5

Detail 23966326

High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. cream cheese (47F - Cold Holding) in reach-in cooler at front sushi making station. Operator stated item was placed in cooler earlier and may have been left out during lunch. Operator stated he will keep it in cooler to chill. Also, cooked noodles, liquid pasteurized eggs, shrimp (48F-54F - Cold Holding) in reach-in cooler across from wok station. Observed door partially opened. Operator adjusted gasket and closed door fully. Also, milk (45F - Cold Holding)in walk-in-cooler. Operator stated employee may have had milk out during lunch. Operator stated he will ensure it stays in cooler to chill. Corrective Action Taken Warning

22-02-4

Detail 23966336

Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Portable cutting board on cook line across from hand wash sink soiled/ stained. Also, ice chute at self soda dispensing machine in dining area and soda nozzles on same machine soiled.

31B-02-4

Detail 23966333

Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. No paper towels at hand wash sink in warewashing area. Operator replenished paper towels. Corrected On-Site

14-11-5

Detail 23966334

Basic - Equipment in poor repair. Lid on large ice machine cracked on exterior and inside lid.

36-73-4

Detail 23966331

Basic - Floor, ceiling walls soiled/has accumulation of debris. Floor, ceiling, and walls throughout kitchen, cook line, and prep area soiled/ has accumulation of dust.

08B-38-4

Detail 23966330

Basic - Food stored on floor. Plastic bucket containing soy sauce in dry food storage area stored on floor. Operator removed to properly store. Corrected On-Site

38-07-4

Detail 23966327

Basic - Lights in food preparation, food storage or warewashing area missing the proper shield, sleeve coatings or covers. Light in prep/ kitchen area missing light shield.

23-03-4

Detail 23966328

Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Gasket on walk-in-cooler soiled. Also, exterior of multiple pieces of equipment on cook line soiled (sides of reach-in coolers, fryers)

16-46-4

Detail 23966329

Basic - Old labels stuck to food containers after cleaning. Multiple clean containers on clean storage shelf still have old labels adhered to containers. Repeat Violation

29-49-6

Detail 23966332

Basic - Standing water in bottom of reach-in-cooler. Standing water in reach-in cooler across from wok station. Repeat Violation

29-11-4

Detail 23966335

Basic - Water leaking from pipe and/or faucet/handle. Faucet at prep sink across from fryers leaking. Repeat Violation

Mar 4, 2025

Routine - Food

Emergency Order Callback Complied

No violations recorded for this inspection.

Mar 3, 2025

Routine - Food

Emergency order recommended

High Priority: 4Basic: 6Total: 10

22-41-4

Detail 23600750

High Priority - Dishmachine chlorine sanitizer not at proper minimum strength. Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired and sanitizing properly. Dish machine chlorine 0 ppm. Empty supply bucket. Replaced by manger. Corrected On-Site Warning

28-26-5

Detail 23600747

High Priority - Sewage/wastewater on floor. Wastewater from under Three compartment sink flowing into floor in kitchen due to leak under Three compartment sink. Also , leak from behind ice machine located next to Three compartment sink. Water Leak from behind grill/ cook line causing waste water on floor under grill overflowing by prep line. Warning

01B-02-5

Detail 23600746

High Priority - Stop Sale issued on time/temperature control for safety food due to temperature abuse. Not discarded any end of 1 hr hold Time. (1pm) Warning

03F-04-5

Detail 23600743

High Priority - Time/temperature control for safety food held using time as a public health control not discarded at the end of the 4-hour/6-hour period. See stop sale. Lo Mein Not discarded any end of 1 hr hold Time. (1 pm ) Warning

36-22-4

Detail 23600751

Basic - Floor area(s) covered with standing water. Standing water under cookline grill and food prep line. Standing water under ice machine. ( located next to Three compartment sink ) Standing water under Three compartment sink. Warning

16-46-4

Detail 23600742

Basic - Old labels stuck to food containers after cleaning. Old labels on exterior of cleaned containers. Multiple.

22-16-4

Detail 23600745

Basic - Reach-in cooler interior/shelves have accumulation of soil residues. Soiled interior of reach in cooler. Prep line.

29-49-6

Detail 23600748

Basic - Standing water in bottom of reach-in-cooler. Standing water in reach in cooler. Prep line.

08B-12-5

Detail 23600749

Basic - Stored food not covered. Uncovered prepped vegetables in walk in cooler. Moved by manager. Corrected On-Site

29-11-4

Detail 23600744

Basic - Water leaking from pipe and/or faucet/handle. Water leak from behind ice machine. kitchen. Water leak from behind grill. Cook line. Water leak from under Three compartment sink. Warning

Aug 19, 2024

Complaint Full

Administrative complaint recommended

High Priority: 3Intermediate: 3Basic: 5Total: 11

03A-02-5

Detail 23077119

High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. liquid eggs (48F - Cold Holding) in top of flip top reach-in cooler. Operator voluntarily discarded. Also, cream cheese (46F - Cold Holding) in reach-in cooler at sushi making station. Employee stated she had door opened during lunch. Operator told employee to leave door closed so cream cheese can chill. Retested at end of inspection and was at 43F. Corrective Action Taken Repeat Violation Admin Complaint

01B-17-5

Detail 23077122

High Priority - Time/temperature control for safety food required to be date marked is not date marked and time of opening/preparation cannot be determined. See stop sale. Container of whipping cream in walk-in-cooler not date marked, only a green sticker that states use first. Operator unsure of when container was opened. Stop Sale.

41-10-4

Detail 23077123

High Priority - Toxic substance/chemical improperly stored. Spray bottle of cleaner stored next to container of oil on shelf next to food warmer. Operator removed cleaner to properly store. Corrected On-Site

02C-03-5

Detail 23077118

Intermediate - Commercially processed ready-to-eat, time/temperature control for safety food opened and held more than 24 hours not properly date marked after opening. Container of whipping cream in walk-in-cooler not date marked, only a green sticker that states use first. Operator unsure of when container was opened. Stop Sale.

22-02-4

Detail 23077125

Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Ice chute at self dispensing soda machine in dining area soiled. Also, ice deflector in large ice machine soiled. Repeat Violation

53A-05-6

Detail 23077120

Intermediate - No currently certified food service manager on duty with four or more employees engaged in food preparation/handling. A list of accredited food manager certification examination providers can be found at http://www.myfloridalicense.com/DBPR/hotels-restaurants/food-lodging/food-manager/ No CFM on duty while 4 and more employees working.

36-36-4

Detail 23077121

Basic - Ceiling tile missing. Multiple ceiling tiles missing in kitchen area.

24-08-4

Detail 23077124

Basic - Equipment and utensils not properly air-dried - wet nesting. Clean stacked pans on storage shelf in warewashing area unable to properly air dry

36-22-4

Detail 23077117

Basic - Floor area(s) covered with standing water. Standing water on cook line. Employee squeegeed water away. Corrected On-Site

14-20-4

Detail 23077115

Basic - Ripped/worn tin foil used as shelf cover. Tin foil used to cover shelf ripped/ torn on shelf next to food warmer.

29-11-4

Detail 23077116

Basic - Water leaking from pipe and/or faucet/handle. Pipe leaking at hand wash sink near warewashing area.

Mar 28, 2024

Routine - Food

Inspection Completed - No Further Action

High Priority: 1Intermediate: 1Basic: 3Total: 5

03A-02-5

Detail 22759471

High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. cooked tofu (50F - Cold Holding) in top of flip top reach-in cooler across from stove. Observed cooked tofu stored above chill line of cooler. Operator removed the excessive tofu to bottom of cooler to chill. Corrective Action Taken

22-02-4

Detail 22759470

Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Deflector plate in ice machine soiled. Also, cutting board on reach-in cooler across from stove soiled/ stained.

08B-38-4

Detail 22759468

Basic - Food stored on floor. Container of oil stored on floor near dry food storage area. Operator removed container of oil to properly store. Corrected On-Site

10-07-4

Detail 22759467

Basic - In-use utensil stored in standing water less than 135 degrees Fahrenheit. Multiple utensils stored in container of water of less than 135F near steamtable and rice warmer. Operator emptied water from container. Corrected On-Site

21-44-1

Detail 22759469

Basic - Sanitizer bucket stored with food, equipment, utensils, linens, single-service, or single-use articles. Plastic bucket of sanitizer on cookline stored on floor. Operator removed bucket and placed on designated stand. Corrected On-Site

Aug 16, 2023

Routine - Food

Inspection Completed - No Further Action

High Priority: 1Intermediate: 2Basic: 5Total: 8

03F-01-5

Detail 22209471

High Priority - Time/temperature control for safety food held using time as a public health control marked with a time that exceeds the 4-hour limit. See stop sale. Observed raw egg wash being held on time control past the 4 hour limit. Employee discarded egg wash. Corrective Action Taken

53A-05-6

Detail 22209469

Intermediate - No currently certified food service manager on duty with four or more employees engaged in food preparation/handling. A list of accredited food manager certification examination providers can be found at http://www.myfloridalicense.com/DBPR/hotels-restaurants/food-lodging/food-manager/ Observed no certified food service manager on duty with four or more employees engaged in food preparation/handling. Manager arrived at the end of inspection stated she was on break. Corrected On-Site

31B-03-4

Detail 22209468

Intermediate - No soap provided at handwash sink. Observed no soap at hand sink on sushi preparation line.

36-34-5

Detail 22209467

Basic - Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. Observed ceiling vents dusty in kitchen. Repeat Violation

12B-07-4

Detail 22209464

Basic - Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Observed employee beverage stored on food preparation table in kitchen. Employee removed and stored properly. Corrected On-Site

13-03-4

Detail 22209465

Basic - Employee with no hair restraint while engaging in food preparation. Observed employee engaging in food preparation without hair restraint. Employee placed hair net on during inspection. Corrected On-Site

08B-38-4

Detail 22209466

Basic - Food stored on floor. Observed case of Rice sticks stored on floor in dry storage area. Manager removed and stored properly. Corrected On-Site Repeat Violation

29-08-4

Detail 22209470

Basic - Plumbing system in disrepair. Observed front hand sink located on sushi preparation line to be in disrepair. Employee stated they do no use hand sink because it does not drain properly.

Mar 9, 2023

Routine - Food

Inspection Completed - No Further Action

High Priority: 2Intermediate: 1Basic: 2Total: 5

01B-02-5

Detail 21843385

High Priority - Stop Sale issued on time/temperature control for safety food due to temperature abuse. Observed Fried pork egg rolls, pork dumplings and tofu in reach cooler at 56F-60F. Manager stated egg rolls, dumplings and tofu was left in reach in cooler from previous day. See stop sale.

03A-02-5

Detail 21843388

High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Observed Fried pork egg rolls, pork dumplings and tofu in reach cooler at 56F-60F. Manager stated egg rolls, dumplings and tofu was left in reach in cooler from previous day. See stop sale. Ambient temperature of cooler was 59F. Manager saw that cooler electrical outlet was tripped, re set cooler.

11-27-4

Detail 21843387

Intermediate - Establishment has no written procedures for employees to follow in response to a vomiting or diarrheal event where the vomit or diarrhea is discharged onto surfaces in the establishment. Observed establishment without written procedures on vomiting and diarrhea clean up. Inspector provided copy of written procedures on vomiting and diarrhea clean up.

36-34-5

Detail 21843389

Basic - Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. Observed ceiling air vent cover missing located on cook line near grill are. Observed multiple dusty ceiling tiles throughout kitchen. Repeat Violation

08B-38-4

Detail 21843386

Basic - Food stored on floor. Observed bag of batter , and case of soda stored on floor in dry storage area. Manager removed and stored properly. Corrected On-Site Repeat Violation

Nov 22, 2022

Routine - Food

Call Back - Complied

No violations recorded for this inspection.

Nov 14, 2022

Routine - Food

Call Back - Extension given, pending

Intermediate: 1Total: 1

31A-09-4

Detail 21569550

Intermediate - - From initial inspection : Intermediate - Handwash sink not accessible for employee use at all times. Observed two hand sinks located on sushi line to be not accessible for employee use. Employee stated one sink has bad smell that comes out and the other hand sink leaks when used so they have taped off and placed do not use on sink. Warning - From follow-up inspection 2022-11-14: Still the same at callback. Time Extended

Nov 7, 2022

Routine - Food

Warning Issued

High Priority: 2Intermediate: 4Basic: 5Total: 11

09-01-4

Detail 21556142

High Priority - Employee touching ready-to-eat food with their bare hands - food was not being heated as a sole ingredient to 145 degrees F or immediately added to other ingredients to be cooked/heated to the minimum required temperature to allow bare hand contact. Establishment has no approved Alternative Operating Procedure. Observed employee cutting red peppers near exit of kitchen without gloves. Employee washed hands and placed gloves on. Corrected On-Site

35A-02-6

Detail 21556144

High Priority - Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. Observed one flying insect on the sushi line near entrance of kitchen.

22-02-4

Detail 21556147

Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Observed the soda station in dining area to have a mold like substance near and around nozzles of unit.

31A-09-4

Detail 21556140

Intermediate - Handwash sink not accessible for employee use at all times. Observed two hand sinks located on sushi line to be not accessible for employee use. Employee stated one sink has bad smell that comes out and the other hand sink leaks when used so they have taped off and placed do not use on sink. Warning

31A-11-4

Detail 21556150

Intermediate - Handwash sink used for purposes other than handwashing. Observed container of soapy water and wire scrubber stored in sink of hand sink at end of cook line. Employee removed container from sink. Corrected On-Site Warning

41-17-4

Detail 21556146

Intermediate - Spray bottle containing toxic substance not labeled. Observed bottle of degreaser stored near hand sink to be without a label. Employee placed label on bottle of degreaser. Corrected On-Site

36-34-5

Detail 21556141

Basic - Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. Observed ceiling above 3 compartment sink to be dusty also over clean drying dishes.

23-03-4

Detail 21556145

Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Observed walk in cooler door gasket to be soiled. Observed walk in freezer door gasket to be soiled.

08B-39-4

Detail 21556143

Basic - Raw fruits/vegetables not washed prior to preparation. Observed bowl of avocados stored near sushi line to have stickers still on.

21-12-4

Detail 21556149

Basic - Wet wiping cloth not stored in sanitizing solution between uses. Observed wet wiping cloth stored on top of table at the end of cook line. Observed a wet wiping cloth stored on table next to employee cutting red peppers. Employees placed towels in sanitize bucket. Corrected On-Site Repeat Violation

02D-01-5

Detail 21556148

Basic - Working containers of food removed from original container not identified by common name. Observed small container of sugar on shelf over prep area on cook line to be without a label. Employee placed label on sugar. Corrected On-Site

Jun 2, 2022

Routine - Food

Inspection Completed - No Further Action

High Priority: 1Intermediate: 3Basic: 4Total: 8

50-17-2

Detail 21119704

High Priority - Operating with an expired Division of Hotels and Restaurants license. Establishment license expired 6-1-22

22-02-4

Detail 21119703

Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Ice chute at self dispensing soda machine in dining area soiled. Also, top right of deflector plate in ice machine slightly soiled

53A-05-6

Detail 21119697

Intermediate - No currently certified food service manager on duty with four or more employees engaged in food preparation/handling. A list of accredited food manager certification examination providers can be found at http://www.myfloridalicense.com/DBPR/hotels-restaurants/food-lodging/food-manager/ No certified food manager on duty during this inspection with more than 4 employees working

41-17-4

Detail 21119698

Intermediate - Spray bottle containing toxic substance not labeled. Unlabeled Spray bottle containing toxic substance stored in cabinet near restroom. Operator labeled spray bottle of cleaner Corrected On-Site

24-06-4

Detail 21119700

Basic - Clean utensils or equipment stored in dirty drawer or rack. Multiple utensils and bottles stored in unclean container on clean storage shelf above triple sink

23-03-4

Detail 21119702

Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Gasket on walk-in-cooler soiled

36-64-5

Detail 21119699

Basic - Objectionable odors in bathroom or other areas of the establishment. Objectionable odor throughout restaurant

21-12-4

Detail 21119701

Basic - Wet wiping cloth not stored in sanitizing solution between uses. Wet wiping cloth stored on cutting board at sushi making table. Employee removed cloth to properly store in sanitizer solution Corrected On-Site Repeat Violation

Nov 23, 2021

Routine - Food

Inspection Completed - No Further Action

High Priority: 2Intermediate: 2Basic: 14Total: 18

12A-12-4

Detail 20680234

High Priority - Employee switched from working with raw food to ready-to-eat food without washing hands. Grabbed raw tuna and then grabbed ginger for plate from bulk container and grabbed rice from bulk container for another sushi roll, explained to him and he washed hands and changed gloves Corrected On-Site

08A-17-6

Detail 20680240

High Priority - Raw animal foods not properly separated from one another based upon minimum required cooking temperature when stored in a freezer - not all products commercially packaged. Raw chicken on shelf above raw seafood in walk cooler, employee rearranged Corrected On-Site

02C-03-5

Detail 20680238

Intermediate - Commercially processed ready-to-eat, time/temperature control for safety food opened and held more than 24 hours not properly date marked after opening. Cream cheese opened yesterday morning, employee wrote date on Corrected On-Site

53A-01-7

Detail 20680235

Intermediate - Manager or person in charge lacking proof of food manager certification. Mgr here, Wayan, since 2018, he showed me an email from 3 months ago that said his certificate was sent and that he needs to request another one if he didn't get that one, he is requesting it now Corrective Action Taken

16-21-4

Detail 20680227

Basic - Accumulation of debris on exterior of warewashing machine.

50-09-4

Detail 20680232

Basic - Current Hotel and Restaurant license not displayed. Old one

29-18-4

Detail 20680233

Basic - Drain cover(s) missing. Drain under prep table in kitchen

12B-07-4

Detail 20680242

Basic - Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Above wasabi in cabinet, sushi counter, employee moved drink Corrected On-Site Repeat Violation

40-06-5

Detail 20680236

Basic - Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Purse above bulk rice in office, mgr moved rice Corrected On-Site

13-03-4

Detail 20680230

Basic - Employee with no hair restraint while engaging in food preparation. Making salad, front counter, she put on a hat Corrected On-Site

14-11-4

Detail 20680241

Basic - Equipment in poor repair. Gasket in sushi cooler across passing window

38-07-4

Detail 20680244

Basic - Lights in food preparation, food storage or warewashing area missing the proper shield, sleeve coatings or covers. By ice machine

51-13-4

Detail 20680231

Basic - No Heimlich maneuver/choking sign posted.

05-09-4

Detail 20680237

Basic - No conspicuously located ambient air temperature thermometer in holding unit. In prep cooler under microwave, kitchen

51-18-6

Detail 20680239

Basic - No copy of latest inspection report available.

25-05-4

Detail 20680228

Basic - Single-service articles improperly stored. To go containers I under waste line pipe under handsink at sushi area, employee rearranged Corrected On-Site

14-17-4

Detail 20680229

Basic - Walk-in cooler/freezer shelves with rust that has pitted the surface.

21-12-4

Detail 20680243

Basic - Wet wiping cloth not stored in sanitizing solution between uses. Sushi area, employee placed them in bucket Corrected On-Site Repeat Violation