Jacksonville, Duval County

STEAK N SHAKE

9431 PHILLIPS HWY, Jacksonville, FL 32256

FoodSeating
Latest violations
5
1 High Priority
Feb 2, 2026
City
Jacksonville
County
Duval
Status
Current / Active
Inspections
4

Violation history

Florida violations grouped by priority level over time.

Inspection history

Florida inspections are violation-priority based, with high priority, intermediate, and basic counts shown separately.

Feb 2, 2026

Routine - Food

Administrative complaint recommended

High Priority: 1Intermediate: 2Basic: 2Total: 5

03A-02-5

Detail 24342435

High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Whipped cream in reach in cooler at milkshake station at 53F. Ambient temperature if unit 38F. Person in charge states had out during rush. Will hold on ice or time.

31B-02-4

Detail 24342434

Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. Missing paper towels at hand wash sink by milkshake station, on back wall by dish pit. Person in charge provided at milkshake station. Soap missing from hand wash sink by dish pit, in front counter hand wash sink behind drink station. Person in charge states has on order. Corrective Action Taken Repeat Violation

53B-10-4

Detail 24342432

Intermediate - Records/documents for required employee training do not contain all of the required information. Date of birth missing from training certificates. Person in charge added during inspection. Corrected On-Site Repeat Violation Admin Complaint

36-73-4

Detail 24342433

Basic - Floor soiled/has accumulation of debris. Floors in kitchen soiled, food debris observed behind equipment. Repeat Violation

25-06-4

Detail 24342436

Basic - Single-service articles not stored inverted or protected from contamination. Cups at drive through it inverted. Person in charge added lids. Corrected On-Site Repeat Violation

Aug 1, 2025

Routine - Food

Administrative complaint recommended

High Priority: 3Intermediate: 3Basic: 4Total: 10

22-41-4

Detail 23924595

High Priority - Dishmachine chlorine sanitizer not at proper minimum strength. Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired and sanitizing properly. In use dishmachine testing at 0ppm during inspection. Person in charge able to fix during inspection, retested at 100ppm. Corrected On-Site

29-42-4

Detail 23924603

High Priority - Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Vacuum breakers missing from 3 right hose bibs at 4 Bibb splitter. Repeat Violation Admin Complaint

28-26-5

Detail 23924600

High Priority - Wastewater backing up through floor drains. Observed wastewater backing up from dishmachine/ triple sink drain. Person in charge cleared lid stuck in drain, draining appropriately by end of inspection. Person in charge cleaned and sanitized floor. Corrected On-Site

31B-02-4

Detail 23924597

Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. Missing paper towels and soap from hand wash sink by soda station. Person in charge provided. Corrected On-Site

03F-10-5

Detail 23924601

Intermediate - No written procedures available for use of time as a public health control to hold time/temperature control for safety food. Person in charge unable to provide time paperwork. Person in charge printed and filled out during inspection. Corrected On-Site

53B-10-4

Detail 23924604

Intermediate - Records/documents for required employee training do not contain all of the required information. Missing date of birth from employee certificates.

36-73-4

Detail 23924602

Basic - Floor soiled/has accumulation of debris. Floor and wall behind ice machine with debris buildup. Also, floor around grease receptacle in kitchen with debris buildup. Also, vent above dishmachine with mold like substance buildup.

14-69-4

Detail 23924599

Basic - Ice buildup in reach-in freezer and/or walk-in freezer. Ice buildup in reach in freezer below milkshake mix in station. Repeat Violation

23-03-4

Detail 23924596

Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Soda plates in dining in at drive through with mold like substance buildup. Also, mold like substance buildup on selection plate in dining room ice dispenser.

25-06-4

Detail 23924598

Basic - Single-service articles not stored inverted or protected from contamination. Cups at drive through not inverted/ protected. Person in charge added lids. Corrected On-Site Repeat Violation

Nov 13, 2024

Food-Licensing Inspection

Call Back - Complied

No violations recorded for this inspection.

Nov 12, 2024

Food-Licensing Inspection

Warning Issued

High Priority: 4Intermediate: 4Basic: 8Total: 16

50-08-7

Detail 23347301

High Priority - Establishment operating without a license from the Division of Hotels and Restaurants. Operator must obtain a public food service license from the Division of Hotels and Restaurants within 60 days. Submit a license application and payment to DBPR/Bureau of Central Intake Unit, 2601 Blair Stone Rd., Tallahassee, FL 32399-0783. To apply online or obtain an application for license visit http://www.myfloridalicense.com/DBPR/hotels-restaurants/ Unable to license due to violations placed on warning. Warning

03A-02-5

Detail 23347300

High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. In reach in cooler to left of griddle, cheese, burger, cheese 45-48F. Person in charge states placed items in unit 1 hour ago from walk in cooler. Ambient temperature of unit 48F during inspection. Person in charge moved to time control during inspection until unit can be fixed. Corrective Action Taken Warning

03F-02-5

Detail 23347310

High Priority - Time/temperature control for safety food identified in the written procedure as a food held using time as a public health control has no time marking. Butter on line held on time for 4 hours per person in charge with no time mark. Person in charge marked appropriately. Corrected On-Site

29-42-4

Detail 23347312

High Priority - Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Missing vacuum breaker on far left side of 4 way splitter, non chemical side.

22-02-4

Detail 23347303

Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Soda nozzles at drive thru line with debris buildup. Interior of microwave on line with debris buildup.

14-16-4

Detail 23347306

Intermediate - Multiuse food-contact surface not smooth, free of breaks/cracks/chips/pits/crevices. Observed ice cream machine lids with cracked edges, missing pieces.

31B-06-4

Detail 23347298

Intermediate - Soap dispenser at handwash sink not working/unable to dispense soap. Soap dispenser at hand wash sink at server line not functioning.

27-16-4

Detail 23347299

Intermediate - Water with a temperature of least 85 degrees Fahrenheit not provided/shut off at employee handwash sink. Water only reaching 79F at front hand wash sink. Warning

36-73-4

Detail 23347305

Basic - Floor soiled/has accumulation of debris. Floors behind ice machine, wall and floor at dishmachine with debris buildup. Also, ceiling in men amd women's restroom with mold like substance buildup.

08B-38-4

Detail 23347307

Basic - Food stored on floor. Case of pickles, cases of beef stored on floor of walk in cooler/ walk in freezer.

33-19-4

Detail 23347311

Basic - Garbage on the ground and/or pad around dumpster. Observed garbage on ground in water around far dumpster.

14-42-4

Detail 23347304

Basic - Hood filter missing from automatic fire suppression/exhaust system. Missing hood filter from main cookline far right side.

14-69-4

Detail 23347309

Basic - Ice buildup in reach-in freezer and/or walk-in freezer. Ice buildup observed in reach in freezer, walk in freezer.

16-46-4

Detail 23347302

Basic - Old labels stuck to food containers after cleaning. Old labels observed on multiple clean dishware items.

25-06-4

Detail 23347308

Basic - Single-service articles not stored inverted or protected from contamination. Cups at drive thru not inverted.

21-08-4

Detail 23347297

Basic - Wiping cloth quaternary ammonium compound sanitizing solution not at proper minimum strength. Sanitizer bucket testing at 0ppm. Person in charge began remaking. Tested at 200ppm. Corrected On-Site