Palm Beach Gardens, Palm Beach County

POLLO TROPICAL #48

3061 NORTHLAKE BLVD, Palm Beach Gardens, FL 33403

FoodSeating
Latest violations
2
2 Basic
Jan 22, 2026
City
Palm Beach Gardens
County
Palm Beach
Status
Current / Active
Inspections
15

Violation history

Florida violations grouped by priority level over time.

Inspection history

Florida inspections are violation-priority based, with high priority, intermediate, and basic counts shown separately.

Jan 22, 2026

Routine - Food

Inspection Completed - No Further Action

Basic: 2Total: 2

36-34-5

Detail 24317646

Basic - Vents accumulated with condensation dripping on the floor - at prep area by steamers;

02D-01-5

Detail 24317647

Basic - Working containers of food removed from original container not identified by common name. Salt container at dry storage area; advised to label;

Aug 25, 2025

Complaint Full

Inspection Completed - No Further Action

High Priority: 4Total: 4

03D-02-5

Detail 23982110

High Priority - Cooked/heated time/temperature control for safety food not cooled from 135 degrees Fahrenheit to 41 degrees Fahrenheit within 6 hours. At walk-in cooler; cooked beans (50F - Cooling). Operator stated cooling overnight, did not reach 41F within 6 hours. See stop sale.

12A-25-4

Detail 23982111

High Priority - Employee touched face/hair and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Employee touched face and then handled clean equipment and utensils to prepare food for customers without washing hands. Operator discussed with employee who then washed hands and changed gloves. Corrected On-Site

01B-02-5

Detail 23982108

High Priority - Stop Sale issued on time/temperature control for safety food due to temperature abuse. Cooked/heated time/temperature control for safety food not cooled from 135 degrees Fahrenheit to 41 degrees Fahrenheit within 6 hours. At walk-in cooler; cooked beans (50F - Cooling). Operator stated cooling overnight, did not reach 41F within 6 hours. See stop sale.

03B-01-6

Detail 23982109

High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. At steam table; cooked peppers and onions (103F - Hot Holding); cooked pork (118F - Hot Holding). Operator stated peppers and onions cooked prior to being held in steam table for 1 hour, cooked pork reheated prior to being held in steam for 1 hour, moved items to be reheated to 165F and held at 135F or above. Corrective Action Taken

Jun 12, 2025

Routine - Food

Inspection Completed - No Further Action

Basic: 2Total: 2

36-22-4

Detail 23821194

Basic - Floor area(s) covered with standing water. Infront of walk in freezer door at missing floor tiles

36-17-5

Detail 23821195

Basic - Floor tiles missing and/or in disrepair. Infront of grill Infront of walk in freezer door

Dec 3, 2024

Routine - Food

Inspection Completed - No Further Action

High Priority: 2Intermediate: 1Total: 3

12A-13-4

Detail 23393780

High Priority - Employee handled soiled equipment or utensils and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Employee touched trash can then touched blast chiller door without washing hands-instructed employee on proper hand washing policies- employee washed hands. Corrected On-Site

41-10-4

Detail 23393781

High Priority - Toxic substance/chemical improperly stored. Bathroom freshener over rice in dry storage - operator removed freshener. Corrected On-Site

31B-02-4

Detail 23393782

Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. Missing from hot line hand sink - operator provided paper towels. Corrected On-Site

Aug 8, 2024

Routine - Food

Inspection Completed - No Further Action

Intermediate: 1Basic: 1Total: 2

12A-03-4

Detail 23050281

Intermediate - Employee washed hands in a sink other than an approved handwash sink. Prep cook washed hands in prep sink - operator instructed employee to wash hands only in hand sink - employee washed hands in hand sink. Corrected On-Site

21-38-4

Detail 23050282

Basic - Wiping cloth sanitizing solution stored on the floor. Operator removed sanitizing bucket from floor next to 3 compartment sink. Corrected On-Site

May 2, 2024

Complaint Full

Inspection Completed - No Further Action

High Priority: 2Total: 2

01B-13-4

Detail 22849778

High Priority - Stop Sale issued due to food not being in a wholesome, sound condition. Time/temperature control for safety food held using time as a public health control marked with a time that exceeds the 4-hour limit. See stop sale. At make line Diced tomatoes with a discard time of 2:30 still on make line at 2:44, see stop sale.

03F-01-5

Detail 22849779

High Priority - Time/temperature control for safety food held using time as a public health control marked with a time that exceeds the 4-hour limit. See stop sale. At make line Diced tomatoes with a discard time of 2:30 still on make line at 2:44, see stop sale.

Feb 15, 2024

Routine - Food

Administrative complaint recommended

High Priority: 2Total: 2

01B-01-4

Detail 22647748

High Priority - Dented/rusted cans present. See stop sale. At dry storage area can of sliced jalapeños

08A-05-6

Detail 22647747

High Priority - Raw animal food stored over/not properly separated from ready-to-eat food. At walk in cooler container of raw mechanically tenderized steak stored over pan of raw pulled pork. Operator removed steak to proper storage. Repeat Violation Admin Complaint

Nov 16, 2023

Routine - Food

Administrative complaint recommended

High Priority: 6Total: 6

08A-05-6

Detail 22451705

High Priority - Raw animal food stored over/not properly separated from ready-to-eat food. Observed inside walk-in cooler a container with raw chicken stored above a container with ham. Operator stored properly Corrected On-Site

08A-20-5

Detail 22451701

High Priority - Raw animal foods not properly separated from each other in holding unit based upon minimum required cooking temperature. Observed inside walk-in cooler a container with raw chicken sausage stored above a container with raw pork. Observed inside tall reach in cooler on cook line A container with raw chicken stored above a container with raw beef. Operator stored properly Corrected On-Site

01B-02-5

Detail 22451702

High Priority - Stop Sale issued on time/temperature control for safety food due to temperature abuse. Time/temperature control for safety food prepared from/mixed with ingredient(s) at ambient temperature not cooled to 41 degrees Fahrenheit within 4 hours. Observed a container inside reach in cooler across from grill with Chopped romaine at 2:30pm (54°F cooling) per operator product cooling since 10 am, over 4 hours. Operator discarded. See Stop Sale Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Observed on top reach in cooler across from fryers a container with chopped tomatoes 49°F cold holding. Per operator product stored for longer than 4 hours. Product not prepared or portioned today. Operator discarded. See Stop sale

03A-02-5

Detail 22451704

High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Observed on top reach in cooler across from fryers a container with chopped tomatoes 49°F cold holding. Per operator product stored for longer than 4 hours. Product not prepared or portioned today. Operator discarded. See Stop sale Repeat Violation Admin Complaint

03D-06-5

Detail 22451700

High Priority - Time/temperature control for safety food prepared from/mixed with ingredient(s) at ambient temperature not cooled to 41 degrees Fahrenheit within 4 hours. Observed a container inside reach in cooler across from grill with Chopped romaine at 2:30pm (54°F cooling) per operator product cooling since 10 am, over 4 hours. Operator discarded. See Stop Sale

03B-01-6

Detail 22451703

High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. Observed on shallow pan on steam table a container with cooked onions and peppers 120°F hot Holding and a container inside steam table with no water cooked pork 130°F hot Holding . Per operator product stored for approximately 30 minutes. Operator decided to discard onions and peppers and moved pork to steamer to reheat to 165°F + Corrective Action Taken

Feb 4, 2023

Routine - Food

Call Back - Complied

No violations recorded for this inspection.

Feb 3, 2023

Routine - Food

Warning Issued

High Priority: 4Intermediate: 2Basic: 2Total: 8

12A-12-4

Detail 21752812

High Priority - Employee switched from working with raw food to ready-to-eat food without washing hands. At cook line; employee switched from working with raw chicken to preparing/plating ready-to-eat food, changed gloves, no hand wash. Discussed with operator. Operator discussed with employee. Employee washed hands and changed gloves. Corrective Action Taken Warning

12A-20-4

Detail 21752815

High Priority - Employee washed hands with no soap. At prep area right side hand wash sink; employee washed hands with no soap (soap dispenser unable to dispense). Discussed with operator. Operator discussed with employee. Employee washed hands at prep area left side hand wash sink. Corrective Action Taken Warning

01B-02-5

Detail 21752814

High Priority - Stop Sale issued on time/temperature control for safety food due to temperature abuse. Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. At walk-in cooler; raw chicken (54°F - Cold Holding); raw pork (54°F - Cold Holding); raw chicken sausage (54°F - Cold Holding); sliced ham (54°F - Cold Holding); shredded cheddar (54°F - Cold Holding); sliced Gouda (54°F - Cold Holding). Operator stated items being held overnight. See Stop Sale. Warning

03A-02-5

Detail 21752808

High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. At walk-in cooler; raw chicken (54°F - Cold Holding); raw pork (54°F - Cold Holding); raw chicken sausage (54°F - Cold Holding); sliced ham (54°F - Cold Holding); shredded cheddar (54°F - Cold Holding); sliced Gouda (54°F - Cold Holding). Operator stated items being held overnight. See Stop Sale. At Upright stacked stainless reach in; raw chicken (46°F - Cold Holding); raw sausage (46°F - Cold Holding). Operator stated being held less than 4 hours, moved to low boy cooler. At Flip top cooler ; flan (46°F - Cold Holding); cut tomatoes (46°F - Cold Holding). Operator stated being held less than 4 hours, moved to low boy cooler. Warning

31B-03-4

Detail 21752809

Intermediate - No soap provided at handwash sink. At prep area left hand wash sink; no soap. Operator provided soap. Corrected On-Site Warning

31B-06-4

Detail 21752813

Intermediate - Soap dispenser at handwash sink not working/unable to dispense soap. At prep area right side hand wash sink; soap dispenser unable to dispense. Operator stated dispenser is broken. Warning

36-64-5

Detail 21752810

Basic - Objectionable odors in bathroom or other areas of the establishment. At triple sink/outside walk-in cooler; objectionable odor. Warning

08B-12-5

Detail 21752811

Basic - Stored food not covered. At walk-in freezer; cooked pork not covered. Operator covered. Corrected On-Site Warning

Sep 23, 2022

Routine - Food

Inspection Completed - No Further Action

Basic: 2Total: 2

21-29-4

Detail 21380301

Basic - Multiuse disposable towel not discarded on a daily basis or when soiled, whichever comes first. At front counter sanitizer bucket(s); multi use disposable towel(s) in soiled wiping cloth solution. Operator stated left over from previous day. Operator discarded towels and emptied bucket(s). Corrected On-Site

29-49-6

Detail 21380302

Basic - Standing water in bottom of reach-in-cooler. At drive thru sauce drawer reach in; standing water in bottom of pans. Operator emptied water. Corrected On-Site

Apr 7, 2022

Complaint Full

Call Back - Complied

No violations recorded for this inspection.

Apr 6, 2022

Complaint Full

Warning Issued

High Priority: 5Intermediate: 1Basic: 6Total: 12

12A-28-4

Detail 20988309

High Priority - Employee touched mask and then engaged in food preparation; employee proceeded to scoop rice and plated other foods to be served to the customer without washing hands. Employee touched mask proceeded to rip apart empty chicken boxes; after employee touched raw chicken and placed it in the tumbler to be marinated without washing hands. Manager educated. Warning

03A-02-5

Detail 20988304

High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. diced tomatoes (59F - Cold Holding); Caesar dressing (60F - Cold Holding); plantains (58F - Cold Holding) in reach in cooler across from frying station. As per operator cooler set up at 11:00 am. As per operator food not portioned or prepared today. Food out of temperature for less than four hours. Food moved to walk-in cooler to quick chill. diced tomatoes (39-50F - Cold Holding); in cold holding unit at cook line. As per operator food not prepared or portioned today. Food overstocked. Operator made smaller batches. Corrective Action Taken Corrective Action Taken Warning

03D-06-5

Detail 20988303

High Priority - Time/temperature control for safety food prepared from/mixed with ingredient(s) at ambient temperature not cooled to 41 degrees Fahrenheit within 4 hours. balsamic tomatoes (49-55F - Cooling)at 11:35 to 54 F at 12:15 since 10:35 cold holding unit at cook line. Food overstocked in deep container. At this rate food will not reach 41° F within 4 hours. Operator stirred food and made smaller batches. salsa (60F - Cooling)at 12:05 to 60 F at 12:30 since 11:30; in three compartment sink in ice. Ice bath not properly set up; ice not covering the food line container. Operator set up properly Corrective Action Taken Corrective Action Taken Warning

03D-07-5

Detail 20988308

High Priority - Time/temperature control for safety food removed from cold holding for necessary preparation rose above 41 degrees Fahrenheit during the preparation process and was not cooled back down to 41 degrees Fahrenheit within 4 hours. sliced cheese (43-50F - Cooling)at 11:35 to 50° F at 12:15 since 10:35 in cold holding unit at cook line. Food overstocked. Operator made smaller batches and moved the rest of the food in walk-in to quick chill. Corrective Action Taken Warning

03B-01-6

Detail 20988298

High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. yellow rice (122-145F - Hot Holding) at got holding unit at cook line. Food not stirred. Operator stored food. Rechecked to 140° F Corrected On-Site Warning

22-02-4

Detail 20988302

Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Food containers and lids holding raw chicken have mold like / black like substance - in chicken cold holding unit at cook line. Warning

23-24-4

Detail 20988307

Basic - Buildup of food debris/soil residue on equipment door handles- chicken cold holding unit, walk-in cooler and freezer. Warning

12B-09-5

Detail 20988300

Basic - Employee chewing gum while preparing chicken at the tumbler area. Educated employee. Employee threw gum away. Corrected On-Site Warning

14-69-4

Detail 20988305

Basic - Ice buildup in walk-in freezer. Warning

10-06-5

Detail 20988306

Basic - In-use utensil not stored with handle above the top of time/temperature control for safety food and rim of the container- handle touching plantains in reach in cooler across from frying station. Operator removed scoop. Corrected On-Site Warning

23-03-4

Detail 20988301

Basic - Menu screens have surface soiled with grease, food debris, dirt, slime or dust- above hot holding and cold holding units at cook line. Gaskets at lettuce reach in drawer at cook line / walk-in cooler /and chicken cold holding unit at cook line - have mold like presence. Walk-in cooler wall next to walk-in freezer entrance has mold like growth Repeat Violation Warning

22-16-4

Detail 20988299

Basic - Reach-in cooler interior/shelves have accumulation of soil residues and mold like substance - chicken cold holding unit. Warning

Jan 19, 2022

Routine - Food

Inspection Completed - No Further Action

Basic: 2Total: 2

12B-14-4

Detail 20795105

Basic - Employee beverage container in ice machine/ice bin. Operator removed. Corrected On-Site

23-03-4

Detail 20795106

Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Gaskets - are slimy and have mold like substance at chicken cold box at cook line. Gaskets - food debris at lettuce cold holding drawer at cook line

Aug 24, 2021

Routine - Food

Inspection Completed - No Further Action

High Priority: 2Basic: 2Total: 4

01B-12-4

Detail 20452932

High Priority - Food contaminated by employees/consumers and operator continued to serve food. See stop sale. Employee soiled shirt touched cooked rice while carrying the food from prep area to steam table Rice was placed in the steam table at cook line to be sold to customers. Instructed operator on handling food properly. See Stop Sale.

03E-02-5

Detail 20452931

High Priority - Time/temperature control for safety food reheated for hot holding not reaching 165 degrees Fahrenheit for 15 seconds within 2 hours. pork (133-156°F - Reheating) at 10:50 at steam table at cook line. As per operator food cooked yesterday and placed as ready to serve in the steam table. Food reheated in the hot box since 10:00.Food didn't reach 165° F before being considered ready to be served to the customers. Temperature not checked by person in charge of reheating. Operator removed food and placed in hot box to reheat to 165° F. Corrective Action Taken

06-01-5

Detail 20452934

Basic - Time/temperature control for safety food thawed in an improper manner. Mac and cheese thawing in standing hot water bath at three compartment sink. Operator removed food in placed in walk-in cooler. Corrective Action Taken

29-11-4

Detail 20452933

Basic - Water leaking from hot water faucet/ handle at handwash sink by hot box in prep area.