Jun 5, 2026
Complaint Partial
Inspection Completed - No Further Action
8316 MERCHANTS WAY, Jacksonville, FL 32222
Florida violations grouped by priority level over time.
Florida inspections are violation-priority based, with high priority, intermediate, and basic counts shown separately.
Complaint Partial
Inspection Completed - No Further Action
Routine - Food
Inspection Completed - No Further Action
High Priority - Dented/rusted cans present. See stop sale. 1 can of Poloner Rasberry dented at the seem.
High Priority - Food/ice received from unapproved source/no invoice provided to verify source. See Stop Sale. Observed 3 containers of food in freezer called Sarah's Tusso Sauce, operator, could not provide and invoice for the food product, operator was notified of stop sale.
High Priority - Live, small flying insects found One small flying insect observed in warewash area.
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Ranch in reach in reach in cooler on wait station at 56F, Cole Slaw in reach in cooler at wait station 44F. ambient temperature of cooler at 44F, operator placed items in walk in cooler. Suggested time as a public health control to operator. Corrective Action Taken
High Priority - Toxic substance/chemical improperly stored. Observed sanitizer bucket on top of soda syrup boxes. Operator moved the bucket. Corrected On-Site
Intermediate - Commercially processed ready-to-eat, time/temperature control for safety food opened and held more than 24 hours not properly date marked after opening. Milk in reach in cooler at beginning of wait station was not date marked, operator stated it had been opened the previous day first thing in the morning. Operator placed a date mark on it. Ranch made two days ago in reach in cooler on cook line made onsite with TCS products not date marked. Operator applied date make to ranch. Corrected On-Site
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Observed stained cutting board on clean dishes rack. Observed mold like substance on ice bin deflector.
Intermediate - Required employee training expired for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. One employee has an expired food handling certification. One employee does not have proof of training operator stated he has been with the company for more 30 days.
Basic - Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. Ceiling soiled with dust and old grease residue. Ceiling vents soiled with dust. Repeat Violation
Basic - Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Observed two phones and a vape over food prep table in food prep area. Operator removed phone from table. Corrected On-Site
Basic - Equipment and utensils not properly air-dried - wet nesting. Observed Wet nesting on metal pans on clean dishes rack. Repeat Violation
Basic - Equipment or utensils not designed or constructed in a durable manner. Multiple plastic spatulas in warewash area chipped.
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Hood filters soiled with grease. Fans In beer cooler soiled with dust. Repeat Violation
Basic - Open dumpster lid. Dumpster lid open. Also, boxes on dumpster pad. Cleaned during this inspection and lid closed. Corrected On-Site
Basic - Unwashed fruits/vegetables stored with ready-to-eat food. Observed unwashed produce over ready to eat food in walk in cooler, operator relocated unwashed produce. Corrected On-Site
Basic - Wet wiping cloth not stored in sanitizing solution between uses. Observed wet wiping cloth not in use on food prep table on cook line.
Routine - Food
Administrative complaint recommended
High Priority - Live, small flying insects found. Observed 1 flying insect on cook line. Repeat Violation Admin Complaint
Intermediate - Spray bottle containing toxic substance not labeled. At bar, spray bottle of clear liquid not labeled. Manager stated it is sanitizer and labeled bottle. Corrected On-Site
Basic - Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. Multiple ceiling tiles surrounding vents on cook line and server line have build up of dust. Repeat Violation
Basic - Equipment and utensils not properly air-dried - wet nesting. On metal rack next to walk-in cooler, multiple pans stacked before properly air drying.
Basic - Floor, wall and/or celing soiled/has accumulation of debris. Floor under fryers on cook line soiled with grease and food debris. Also, floor under server line has build up of debris.
Basic - In-use utensil in non-time/temperature control for safety food not stored with handle above top of food within a closed container. On server line next to reach in cooler, container of sugar with pitcher handle in product. Manager removed handle from product. Corrected On-Site
Basic - In-use utensil not stored with handle above the top of time/temperature control for safety food and rim of the container. In fry side stand up reach in cooler, handle of scoop in chicken wings. Employee lifted handle of scoop out of food product. Corrected On-Site
Basic - Interior of oven/microwave has accumulation of black substance/grease/food debris. Top interior of both microwaves on grill side of cook line has food debris.
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. On cook line, hood filters have build up of grease. Also, multiple gaskets soiled throughout kitchen and bar area. Also, under stove on cook line, table has build up of debris. Also, on soda machine in server line and bar area, around soda nozzles soiled. Repeat Violation
Basic - Reach-in cooler interior/shelves have accumulation of soil residues. Interior of all reach in cooler on cook line have build up of soiled residues/food debris. Repeat Violation
Basic - Standing water in bottom of reach-in-cooler. On fry side of cook line, interior of reach in cooler has standing water.
Basic - Unclean building components, attachments or fixtures. In fryer side reach in cooler on cook line that holds chicken, fan cover has build up of dust.
Basic - Wiping cloth quaternary ammonium compound sanitizing solution not at proper minimum strength. At cook line and prep area, Sanitizer Bucket Quaternary 0ppm. Manager remade sanitizer bucket and rechecked at 150ppm. Corrected On-Site
Complaint Full
Call Back - Complied
Complaint Full
Administrative complaint recommended
High Priority - Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. One live flying insect in dry storage room. One live flying insect at bag in box soda rack. One live flying insect at fryers. One live flying insect at dishmachine. Repeat Violation Warning
High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. Cooked chicken held at expo window at 88F. Observed container stored beyond end of heat lamp. Employee could not determine how long ago chicken was prepared and voluntarily discarded cooked chicken. Corrective Action Taken
High Priority - Wiping cloth solution exceeding the maximum concentration allowed stored in a location that could result in the cross contamination of food, equipment, utensils, linens, single-service, or single-use articles. Wiping cloth solution at prep area tested at 200+ppm chlorine. Manager remade solution to 100ppm chlorine. Corrected On-Site
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Can opener blade has food debris. Sandwich press at end of cook line is soiled. Manager states has not been used. Repeat Violation
Intermediate - Required employee training expired for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Cailee H certification expired 8/8/2023, Danielle O certification expired 9/4/2024, Tyrone B certification expired 6/4/2023 and Austin S certification expired 6/20/2021. Repeat Violation Admin Complaint
Basic - Ceiling/ceiling tiles/vents/walls/floors soiled with accumulated food debris, grease, dust, or mold-like substance. Wall above hand wash sink at three compartment sink has dust. Multiple vents and surrounding ceiling tiles in kitchen and food prep areas are soiled and/or have dust. Floors under left shelving in walk in cooler, in beer walk in cooler and around mop sink area are soiled. Repeat Violation
Basic - Cutting board has cut marks and is no longer cleanable. Two cutting boards on clean pan storage rack by prep area have deep cuts, no longer smooth.
Basic - Employee with no beard guard/restraint while engaging in food preparation. Beard guards absent on grill cook and prep cook.
Basic - Garbage on the ground and/or pad around dumpster. Loose debris/garbage on the ground inside of dumpster enclosure. Repeat Violation
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Exterior of bins of flour at breading station have heavy grease/soiled. Top of reach in coolers across from the fryers have excessive dust/debris. Two bus tubs storing clean lids on storage rack by prep areas are soiled. Repeat Violation
Basic - Open dumpster lid. Both dumpsters have left lids open. Employee closed lids. Corrected On-Site Repeat Violation
Basic - Reach-in cooler interior/shelves have accumulation of soil residues. Interior of both larger reach in coolers on cook line have build up of food debris, one area in right cooler with mold in back right corner. Warning
Basic - Reuse of single-service or single-use articles. In walk in cooler, washed and portioned bags of mushrooms are stored in the original mushroom box which has visible dirt on box interior.
Complaint Full
Administrative complaint recommended
High Priority - Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. Observed two flying insects in dish area of kitchen. Repeat Violation Admin Complaint
Intermediate - Commercially processed ready-to-eat, time/temperature control for safety food opened and held more than 24 hours not properly date marked after opening. Open milk container in walk in cooler that was open 10 am day prior was not dated. Manager added date mark. Corrected On-Site
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Can opener blade soiled has build up of food debris.
Intermediate - Required employee training expired for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. One employee training expired two months prior. Manager stated employee is in process of getting renewed.
Basic - Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. Ceiling vents above dish machine and prep table on make line have dust build up.
Basic - Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Under prep table by triple sink, employee headphones over box of gloves and paper towels.
Basic - Floors not constructed to be easily cleanable. Entrance of walk in cooler floor showing raw concrete. Repeat Violation
Basic - Food stored on floor. In walk in cooler, three cases of raw chicken on ground. Manager removed boxes from ground. Corrected On-Site Repeat Violation
Basic - Garbage on the ground and/or pad around dumpster. Dumpster enclosure has build up of bagged and unbagged trash around enclosure. Repeat Violation
Basic - Interior of oven/microwave has accumulation of black substance/grease/food debris. Both interior microwaves in kitchen are soiled with food debris.
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Hood filters have grease build up.
Basic - Old labels stuck to food containers after cleaning. 10 plus plastic clean containers have old labels.
Basic - Open dumpster lid. Open dumpster lid. Repeat Violation
Basic - Opened employee beverage container in a cold holding unit with food to be served to customers. Employee energy drink in standing walk in cooler to the left of make line. Employee drink removed. Corrected On-Site
Basic - Single-service articles improperly stored. Case of to go cups and lids on ground next to canned storage rack in kitchen. Repeat Violation
Routine - Food
Call Back - Admin. complaint recommended
Intermediate - - From initial inspection : Intermediate - Proof of required state approved employee training not available for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Missing for some employees. Repeat Violation Admin Complaint - From follow-up inspection 2023-12-12: Employee training records provided, some are expired. Manager states that cooks still need completed and will be completed today. Admin Complaint Corrective Action Taken
Routine - Food
Administrative complaint recommended
High Priority - Employee handled soiled equipment or utensils and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. On cook line in kitchen, employee dropped glove on floor, picked glove up and placed into trash, and immediately placed new glove on without washing hands. Manager coached employee on proper hand washing procedures. Corrective Action Taken
High Priority - Employee rubbed hands together for less than 10-15 seconds while washing hands. Dish washer washed hands at hand washing sink near dish machine for approximately three seconds. Manager coached employee on proper hand washing procedures. Dishwasher washed hands again. Corrective Action Taken
High Priority - Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. Observed approximately 40 live flies in establishment: one in the dish area in kitchen area, four near service bar at bar, and 35 behind drink dispenser at bar in dining area. Flies were landing on clean plastic cups and to go cups, and cut lemons near drink dispenser at bar. Employee began cleaning area at bar. Corrective Action Taken Repeat Violation Admin Complaint
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. On pass through window cold well, coleslaw and ranch dressing 49F. Items placed into service approximately two hours prior. Items moved to reach in cooler to cool. Corrective Action Taken Repeat Violation Admin Complaint
High Priority - Toxic substance/chemical improperly stored. Spray bottle containing chemical cleaner stored on shelf below dish catch area with clean pots. Can of grill cleaner stored on shelf below prep area next to clean salad spinner. Both items moved and stored correctly. Corrected On-Site
High Priority - Vacuum breaker missing at hose bibb or on fitting/splitter added to hose bibb. Missing on faucet at dish area for ice dump. Missing on right faucet where black hose is attached in small prep area.
Intermediate - Proof of required state approved employee training not available for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Missing for some employees. Repeat Violation Admin Complaint
Intermediate - Ready-to-eat, time/temperature control for safety food prepared onsite and held more than 24 hours not properly date marked. In reach in cooler at end of cook line (dish side), pasta prepared yesterday not dated. Employee dated pasta. Corrected On-Site
Intermediate - Spray bottle containing toxic substance not labeled. Spray bottle containing chemical cleaner stored on shelf below dish catch area with clean pots. Bottle labeled. Corrected On-Site
Basic - Clean glasses, cups, bowls, plates, pots and pans not stored inverted or in a protected manner. Two blue ice buckets near ice machine in kitchen. Buckets inverted. Corrected On-Site
Basic - Floors not constructed to be easily cleanable. Floor at entrance to walk in cooler in kitchen is cracked.
Basic - Floors, walls, and/or ceilings soiled/has accumulation of debris. Floor in walk in cooler. Floor in walk in freezer. Floor and floor drains in bar. Wall under dish machine.
Basic - Food stored on floor. Plastic juice bottles stored on floor in beer cooler. Bottles moved and stored correctly. Corrected On-Site
Basic - Garbage on the ground and/or pad around dumpster. Dumpster area on east side of establishment. Area cleaned by employee. Corrected On-Site
Basic - Hood filter missing from automatic fire suppression/exhaust system. Missing filter above fryers in kitchen. Manager states that filter recently broke and new one has been ordered. Corrective Action Taken
Basic - Ice buildup in reach-in freezer and/or walk-in freezer. In walk in freezer.
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Hood filters above cooking equipment in kitchen. Sides of fryers on cook line. Multiple trash containers in kitchen. Cabinet below beer taps in bar. Repeat Violation
Basic - Open dumpster lid. Both dumpster lids are open. Lids closed. Corrected On-Site
Basic - Single-service articles improperly stored. Case of to go containers on floor in dry storage area of kitchen. Containers moved and stored correctly. Corrected On-Site
Basic - Wet wiping cloth not stored in sanitizing solution between uses. Wet cloth stored on cook line in kitchen. Wet cloth stored on server station in kitchen. Cloths moved and stored correctly. Corrected On-Site
Basic - Wiping cloth sanitizing solution stored on the floor. Red sanitizer bucket on cook line. Bucket moved and stored correctly. Corrected On-Site
Routine - Food
Inspection Completed - No Further Action
High Priority - Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. 2 live flying insects in men's bathroom. 1 live flying insect in food prep area in kitchen.
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. french fries (34F-71F - Cold Holding) sitting in fryer basket, per employee fries have been in basket less hen 1 hour, fries dropped down in fryer to be reheated. raw shrimp (45F-46F - Cold Holding) in standing reach in cooler on cook line near dish area, per employee container has been consistently taken in and out of cooler for no more then a couple of hours, shrimp moved to walk in freezer. shredded cheddar cheese (48F - Cold Holding) in reach in cooler at server area by service window, per manager cheese was placed in cooler approximately 1.5 hours prior. All items in walk in freezer at or below 41F. Corrective Action Taken
Intermediate - Required employee training expired for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. 1 expired
Basic - Employee with no hair restraint while engaging in food preparation. One employee in prep area,employee corrected during inspection. Corrected On-Site
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Around door frame of 2 reach in cooler make tables on cook line. Repeat Violation
Basic - Outer openings not protected with self-closing doors. Door next to cook line in kitchen does not close all the way by itself.
Basic - Reach-in cooler interior/shelves have accumulation of soil residues. Interior of 2 reach in cooler make tables on cook line.
Basic - Sanitizer spray bottle stored with food, equipment, utensils, linens, single-service, or single-use articles. With to go cups under table at bar area. With clean pots under table in dish area. Manager removed all bottles. Corrected On-Site
Basic - Standing water in bottom of reach-in-cooler. In beer reach in cooler at bar. Repeat Violation
Routine - Food
Inspection Completed - No Further Action
High Priority - Employee handled soiled equipment or utensils and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Employee with gloved hands going back and forth from touching dirty dishes before being ran through dish machine and clean dishes that have come out of the dish machine without washing hands between tasks.
High Priority - Toxic substance/chemical improperly stored. Chemical bottle stored with stacks of napkins in cabinet near main entrance to establishment, employee moved napkins. Corrected On-Site
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Interior of cooler at bar area near triple sink. Repeat Violation
Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. At hand wash station in men's bathroom stall.
Basic - Dead roaches on premises. Two dead roaches around sticky trap next to breaker panel in cabinet below make line in kitchen. Also one dead insect under counter at outside bar area. Employees began to clean up all dead insects during inspection. Corrective Action Taken
Basic - Floor/walls/ceilings soiled/has accumulation of debris. Under reach in coolers on make line in kitchen. Walls in beer walk in cooler. Repeat Violation
Basic - No handwashing sign provided at a hand sink used by food employees. At hand wash station in outside bar area. Repeat Violation
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Around interior door frames of all reach in coolers on cook line. Exterior of fryers on cook line. Repeat Violation
Basic - Standing water in bottom of reach-in-cooler. In reach in cooler at bar area. Repeat Violation
Routine - Food
Call Back - Complied
Routine - Food
Administrative complaint recommended
High Priority - Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. Two live flying insects around cook line in kitchen. Repeat Violation Admin Complaint
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. raw shrimp (46F - Cold Holding); shredded cabbage (50F - Cold Holding); pico de gallo (50F - Cold Holding); shredded cheese (47F - Cold Holding); sliced deli meats (49F - Cold Holding) in reach in coolers on cook line, per manager all items have been in coolers for no more then two hours, all items moved to walk in freezer, all items retemp below 41F. Corrected On-Site Repeat Violation Admin Complaint
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Interior walls of reach in cooler on cook line across from fryers on cook line. Repeat Violation
Intermediate - No plan review submitted and approved - renovations were made or are in progress. Must submit plans and plan review application to DBPR H and R Plan Review office located at 2601 Blair Stone Rd., Tallahassee, FL 32399-1011. Plans must be submitted AND approved within 60 days. Establishment has multiple garage style doors and large sliding glass door that separates the inside and outside bar but none of the openings are self closing or have any form of vermin protection from the outside. Warning
Basic - Floor/walls/ceiling soiled/has accumulation of debris. Floor in walk in freezer. Walls in beer walk in cooler.
Basic - Ice buildup in reach-in freezer and/or walk-in freezer. In walk in freezer.
Basic - Light not functioning. In walk in cooler.
Basic - No handwashing sign provided at a hand sink used by food employees. At hand wash station at bar area. At hand wash station in men's bathroom.
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Exterior of fryers on cook line. Repeat Violation
Basic - Standing water in bottom of reach-in-cooler. In reach in cooler on cook line across from grill. In reach in coolers at bar area.
Basic - Wiping cloth sanitizing solution stored on the floor. Under grill on cook line, employee corrected during inspection. Corrected On-Site Repeat Violation
Routine - Food
Inspection Completed - No Further Action
High Priority - Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. Observed two flies in kitchen.
High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Item in reach-in cooler across from grill: boiled eggs (49F - Cold Holding). Manager stated item placed in cooler at 11:00 am. Manager placed item in reach-in freezer to reduce temperature to 41F. Item in reach-in cooler in front of pass through window on wait station side: potato sa (44F - Cold Holding). Manager stated item placed in cooler at 11:00 am. Manager placed item in reach-in freezer to reduce temperature to 41F. Corrective Action Taken
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Cutting boards on reach-in coolers across from grills. Repeat Violation
Basic - Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. Vents in dish area dusty.
Basic - Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Employee drink in wait station prep area. Manager removed drink. Corrected On-Site
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Vents above grill greasy. Containers in walk-in cooler where onions are stored "
Basic - Wiping cloth sanitizing solution stored on the floor. Sanitizer on cook line floor. Manager placed bucket on shelf. Corrected On-Site
Routine - Food
Inspection Completed - No Further Action
High Priority - Employee failed to wash hands before putting on gloves to initiate Employee finished plating food for a order, then removed gloves, and proceeded to put on clean gloves with out hand wash.
High Priority - Stop Sale issued due to food not being in a wholesome, sound condition. One dead fly found in ice in bar area, ice is designed for drinks.
Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Soda gun in bar area, had mold like substance inside of the nozzle.
Basic - Ceiling/ceiling tiles/vents soiled with accumulated food debris, grease, dust, or mold-like substance. Ceiling tiles and vents in kitchen showing dust buildup.
Basic - Garbage can located outside has no lid or lid open/broken. Dumpster is missing right hand side lid.
Basic - Light not functioning. Two lights in hood system over fryers are out.
Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Hood filters over cook line showing grease buildup.
Basic - Standing water in bottom of reach-in-cooler. In beer reach in cooler, approximately 1/2 inch of water with slimy residue in cooler.