ORLANDO, Orange County

PHO HAVEN

14019 NARCOOSSEE RD STE 105, ORLANDO, FL 32832

FoodSeating
Latest violations
10
1 High Priority
Nov 10, 2025
City
ORLANDO
County
Orange
Status
Current / Active
Inspections
7

Violation history

Florida violations grouped by priority level over time.

Inspection history

Florida inspections are violation-priority based, with high priority, intermediate, and basic counts shown separately.

Nov 10, 2025

Complaint Full

Inspection Completed - No Further Action

High Priority: 1Intermediate: 3Basic: 6Total: 10

14-86-1

Detail 24181767

High Priority - Non-food grade paper/paper towel used as liner for food Cilantro stored in container lined with paper towel at front counter

31A-09-4

Detail 24181763

Intermediate - Handwash sink not accessible for employee use at all times. Hand washing sink at cooks line had a container in the sink Corrected On-Site

16-37-1

Detail 24181760

Intermediate - No chemical test kit provided when using sanitizer at three-compartment sink/warewashing machine or wiping cloths. For dish machine

31B-03-4

Detail 24181766

Intermediate - No soap provided at handwash sink. Hand washing sink at dish wash area Corrected On-Site

32-04-4

Detail 24181761

Basic - Bathroom located inside establishment not completely enclosed with tight-fitting, self-closing doors. Women's bathroom door

14-01-5

Detail 24181764

Basic - Bowl or other container with no handle used to dispense food. Bowl in container with rice under prep table by exit door

08B-47-4

Detail 24181765

Basic - Food not stored at least 6 inches off of the floor. Frozen beef/pork at walk in freezer

14-69-4

Detail 24181759

Basic - Ice buildup in reach-in freezer and/or walk-in freezer. Black reach in freezer at cooks line

25-05-4

Detail 24181762

Basic - Single-service articles improperly stored. Case of to go container stored on floor by hand wash sink at cooks line

29-11-4

Detail 24181768

Basic - Water leaking from pipe and/or faucet/handle. Hand washing sink at dish wash area leaking from pipe below

Nov 5, 2025

Routine - Food

Call Back - Complied

High Priority: 2Intermediate: 1Basic: 5Total: 8

14-86-1

Detail 24173648

High Priority - - From initial inspection : High Priority - Non-food grade paper/paper towel used as liner for food container. Cut jalapeños stored in container lined with paper towel Warning - From follow-up inspection 2025-11-05: Time Extended

29-42-4

Detail 24173651

High Priority - - From initial inspection : High Priority - Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Warning - From follow-up inspection 2025-11-05: Time Extended

02C-03-5

Detail 24173653

Intermediate - - From initial inspection : Intermediate - Commercially processed ready-to-eat, time/temperature control for safety food opened and held more than 24 hours not properly date marked after opening. Half and half at front counter reach in fridge,per operator opened over 24 hours Warning - From follow-up inspection 2025-11-05: Time Extended

14-01-5

Detail 24173652

Basic - - From initial inspection : Basic - Bowl or other container with no handle used to dispense food. Bowl in container of sugar at dry storage Warning - From follow-up inspection 2025-11-05: Time Extended

14-11-5

Detail 24173649

Basic - - From initial inspection : Basic - Equipment in poor repair. Reach in cooler at entrance of cooks line right side has torn gaskets Warning - From follow-up inspection 2025-11-05: Time Extended

36-22-4

Detail 24173654

Basic - - From initial inspection : Basic - Floor area(s) covered with standing water. In walk in cooler Warning - From follow-up inspection 2025-11-05: Time Extended

23-03-4

Detail 24173647

Basic - - From initial inspection : Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Exterior of containers where brown and white sugar are stored Warning - From follow-up inspection 2025-11-05: Time Extended

02D-01-5

Detail 24173650

Basic - - From initial inspection : Basic - Working containers of food removed from original container not identified by common name. Sugar and brown sugar at dry storage Warning - From follow-up inspection 2025-11-05: Time Extended

Oct 22, 2025

Routine - Food

Warning Issued

High Priority: 4Intermediate: 5Basic: 6Total: 15

22-49-4

Detail 24137344

High Priority - Dishmachine not sanitizing properly. Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired and sanitizing properly. Dish machine sanitizing at 0ppm Warning

14-86-1

Detail 24137345

High Priority - Non-food grade paper/paper towel used as liner for food container. Cut jalapeños stored in container lined with paper towel Warning

08A-05-6

Detail 24137348

High Priority - Raw animal food stored over/not properly separated from ready-to-eat food. Raw shell eggs stored over cooked meatballs at walk in cooler Warning

29-42-4

Detail 24137349

High Priority - Vacuum breaker missing at mop sink faucet or on fitting/splitter added to mop sink faucet. Warning

02C-03-5

Detail 24137343

Intermediate - Commercially processed ready-to-eat, time/temperature control for safety food opened and held more than 24 hours not properly date marked after opening. Half and half at front counter reach in fridge,per operator opened over 24 hours Warning

31A-09-4

Detail 24137338

Intermediate - Handwash sink not accessible for employee use at all times. Hand washing sink at cooks line had container stored in sink Corrected On-Site Warning

02B-01-5

Detail 24137341

Intermediate - Menu does not identify which items contain raw or undercooked animal foods covered by the consumer advisory. For the Banh Mi Op La and Bo-Tai Chanh Warning

31B-03-4

Detail 24137337

Intermediate - No soap provided at handwash sink. Hand washing sink at dish wash area Corrected On-Site Warning

53B-05-5

Detail 24137336

Intermediate - Required employee training expired for all employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Warning

14-01-5

Detail 24137346

Basic - Bowl or other container with no handle used to dispense food. Bowl in container of sugar at dry storage Warning

14-11-5

Detail 24137342

Basic - Equipment in poor repair. Reach in cooler at entrance of cooks line right side has torn gaskets Warning

36-22-4

Detail 24137340

Basic - Floor area(s) covered with standing water. In walk in cooler Warning

10-08-5

Detail 24137339

Basic - Ice scoop handle in contact with ice. Scoop handle in direct contact with ice in cooler at front counter Corrected On-Site Warning

23-03-4

Detail 24137347

Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Exterior of containers where brown and white sugar are stored Warning

02D-01-5

Detail 24137335

Basic - Working containers of food removed from original container not identified by common name. Sugar and brown sugar at dry storage Warning

Apr 28, 2025

Routine - Food

Inspection Completed - No Further Action

High Priority: 1Intermediate: 4Basic: 4Total: 9

50-17-3

Detail 23738120

High Priority - Operating with an expired Division of Hotels and Restaurants license. Corrected On-Site

31A-09-4

Detail 23738114

Intermediate - Handwash sink not accessible for employee use at all times. Stainless pan with water sitting in hand wash sink in kitchen Corrected On-Site Repeat Violation

03F-10-5

Detail 23738113

Intermediate - No written procedures available for use of time as a public health control to hold time/temperature control for safety food. Boba on time. No written procedures. Provided for operator Corrected On-Site

31B-05-4

Detail 23738119

Intermediate - Paper towel dispenser at handwash sink not working/unable to dispense paper towels. Batteries need replacing, unable to dispense. Corrected On-Site

31B-06-4

Detail 23738117

Intermediate - Soap dispenser at handwash sink not working/unable to dispense soap. Batteries not working on soap dispenser on front counter hws.

32-04-4

Detail 23738115

Basic - Bathroom located inside establishment not completely enclosed with tight-fitting, self-closing doors. Repeat Violation

12B-07-4

Detail 23738116

Basic - Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Corrected On-Site

06-01-5

Detail 23738118

Basic - Time/temperature control for safety food thawed in an improper manner. Raw beef sitting in water in sink thawing. Educated operator on proper thawing procedures. Corrective Action Taken

33-31-5

Detail 23738112

Basic - Unnecessary items/unused equipment on the premises. Unused equipment, ice bin and ice machine on patio.

Sep 3, 2024

Routine - Food

Inspection Completed - No Further Action

High Priority: 1Intermediate: 4Basic: 21Total: 26

08A-05-6

Detail 23115711

High Priority - Raw animal food stored over/not properly separated from ready-to-eat food. Raw beef over durian in white freezer front counter Operator switched Corrected On-Site

22-02-4

Detail 23115709

Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Cutting boards on clean dish rack with black substance on them Repeat Violation

31A-09-4

Detail 23115722

Intermediate - Handwash sink not accessible for employee use at all times. Metal pan in handwashing sink in kitchen Corrected On-Site Repeat Violation

31A-11-4

Detail 23115707

Intermediate - Handwash sink used for purposes other than handwashing. Food debris in handwashing sink in kitchen Operator cleaned Corrected On-Site

32-11-5

Detail 23115708

Intermediate - Lack of toilet tissue at each toilet. Women's room Corrected On-Site

32-04-4

Detail 23115712

Basic - Bathroom located inside establishment not completely enclosed with tight-fitting, self-closing doors. Women's room

14-01-5

Detail 23115728

Basic - Bowl or other container with no handle used to dispense food. Plastic container in bin of rice Corrected On-Site Repeat Violation

24-05-4

Detail 23115727

Basic - Clean glasses, cups, bowls, plates, pots and pans not stored inverted or in a protected manner. Clean dishes and bowls on fish rack Corrected On-Site

50-09-4

Detail 23115730

Basic - Current Hotel and Restaurant license not displayed. 2024 displayed

40-06-5

Detail 23115716

Basic - Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Cell phone on cutting board front counter

14-11-5

Detail 23115726

Basic - Equipment in poor repair. Lid to make table front counter

35B-01-4

Detail 23115706

Basic - Exterior door has a gap at the threshold that opens to the outside. Repeat Violation

36-22-4

Detail 23115725

Basic - Floor area(s) covered with standing water. Walk in cooler

36-73-4

Detail 23115715

Basic - Floor soiled/has accumulation of debris. Freezer Repeat Violation

14-38-4

Detail 23115721

Basic - Food storage container/container lid cracked or broken. Bin of meat in freezer Corrected On-Site

08B-38-4

Detail 23115705

Basic - Food stored on floor. Bag of taro on floor in walk in cooler Corrected On-Site Repeat Violation

14-69-4

Detail 23115713

Basic - Ice buildup in reach-in freezer and/or walk-in freezer. Reach in freezer in kitchen White chest freezer in storage area

10-01-5

Detail 23115729

Basic - In-use utensil in non-time/temperature control for safety food not stored with handle above top of food within a closed container. Scoop in cooked rice in bottom of make table in mitchen Corrected On-Site

36-62-4

Detail 23115720

Basic - Light not functioning. 3 in hood

23-03-4

Detail 23115724

Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Fryer

16-46-4

Detail 23115710

Basic - Old labels stuck to food containers after cleaning. Repeat Violation

08B-12-5

Detail 23115719

Basic - Stored food not covered. Cut vegetables

22-16-4

Detail 23115723

Basic - Walk-in cooler interior/shelves have accumulation of soil residues. Repeat Violation

42-01-4

Detail 23115714

Basic - Wet mop not stored in a manner to allow the mop to dry. In kitchen Corrected On-Site

21-12-4

Detail 23115718

Basic - Wet wiping cloth not stored in sanitizing solution between uses. Hanging over side of bucket front counter Corrected On-Site

21-07-4

Detail 23115717

Basic - Wiping cloth chlorine sanitizing solution not at proper minimum strength. 0ppm. Operator remade recheck 100ppm Corrected On-Site

Jan 31, 2024

Routine - Food

Inspection Completed - No Further Action

High Priority: 1Intermediate: 1Basic: 8Total: 10

03A-02-5

Detail 22609297

High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. tapioca (78F - Cold Holding), establishment will be using time as public health control. Completed form with owner during inspection. Corrective Action Taken Repeat Violation

22-02-4

Detail 22609298

Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Observed cutting boards in dish washer area full of mold like substance. Operator put aside to have them clean. Corrective Action Taken

32-04-4

Detail 22609304

Basic - Bathroom located inside establishment not completely enclosed with tight-fitting, self-closing doors. Women's bathroom

14-01-5

Detail 22609301

Basic - Bowl or other container with no handle used to dispense food. Observed bowl in rice container. Operator removed it. Corrected On-Site Repeat Violation

35B-01-4

Detail 22609303

Basic - Exterior door has a gap at the threshold that opens to the outside. Back door exit has a bottom gap

36-73-4

Detail 22609299

Basic - Floor soiled/has accumulation of debris. In walk in cooler

08B-47-4

Detail 22609295

Basic - Food not stored at least 6 inches off of the floor. Buckets of stock in walk in freezer on the floor Repeat Violation

10-08-5

Detail 22609300

Basic - Ice scoop handle in contact with ice. Operator took it out. Corrected On-Site

22-16-4

Detail 22609302

Basic - Walk in cooler interior/shelves have accumulation of soil residues.

14-17-4

Detail 22609296

Basic - Walk-in cooler shelves with rust that has pitted the surface.

Jul 5, 2023

Routine - Food

Inspection Completed - No Further Action

High Priority: 4Intermediate: 2Basic: 9Total: 15

12A-16-4

Detail 22099984

High Priority - Employee began working with food, handling clean equipment or utensils, or touching unwrapped single-service items without first washing hands. Observed employee put on a glove to start preparing food without washing hands. Employee washed hands Corrected On-Site

35A-02-6

Detail 22099986

High Priority - Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. Observed 2 flying insects in the front counter not touching food.

08A-17-6

Detail 22099997

High Priority - Raw animal foods not properly separated from one another based upon minimum required cooking temperature when stored in walk in cooler. Observed raw eggs over raw shrimp in walk in cooler Corrected On-Site

03A-02-5

Detail 22099994

High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. bean sprouts (50-60F - Cold Holding) refilled at 2:00pm. Advised operator not to over stack the pan to ensure temperature stays at least 41F

31A-09-4

Detail 22099995

Intermediate - Handwash sink not accessible for employee use at all times. Observed hand wash sink inaccessible with a pan in the kitchen Corrected On-Site

53A-05-6

Detail 22099988

Intermediate - No currently certified food service manager on duty with four or more employees engaged in food preparation/handling. A list of accredited food manager certification examination providers can be found at http://www.myfloridalicense.com/DBPR/hotels-restaurants/food-lodging/food-manager/

14-01-5

Detail 22099990

Basic - Bowl or other container with no handle used to dispense food. Observed bowl and deli container in rice container Corrected On-Site

50-09-4

Detail 22099991

Basic - Current Hotel and Restaurant license not displayed.

12B-07-4

Detail 22099983

Basic - Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Observed employee open drink in front of microwave Corrected On-Site

08B-47-4

Detail 22099985

Basic - Food not stored at least 6 inches off of the floor. Observed items directly on the floor in walk in freezer

36-62-4

Detail 22099989

Basic - Light not functioning. 1 light out on hood

23-03-4

Detail 22099987

Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. - fan dusty in cook line

16-46-4

Detail 22099993

Basic - Old labels stuck to food containers after cleaning.

33-16-4

Detail 22099996

Basic - Open dumpster lid. Shared dumpster

02D-01-5

Detail 22099992

Basic - Working containers of food removed from original container not identified by common name. Observed deli container with sugar without a label in front counter Corrected On-Site