Royal Palm Beach, Palm Beach County

PHO 16

11963 SOUTHERN BLVD, Royal Palm Beach, FL 33411

FoodSeating
Latest violations
3
2 High Priority
Nov 12, 2025
City
Royal Palm Beach
County
Palm Beach
Status
Current / Active
Inspections
11

Violation history

Florida violations grouped by priority level over time.

Inspection history

Florida inspections are violation-priority based, with high priority, intermediate, and basic counts shown separately.

Nov 12, 2025

Complaint Full

Administrative complaint recommended

High Priority: 2Basic: 1Total: 3

12A-25-4

Detail 24185984

High Priority - Employee touched face/hair and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. At cookline area- employee touched their face then proceeded to turn on stove and grab reach in cooler door handle without washing their hands- educated operator - employee washed their hands properly. Corrective Action Taken

03B-01-6

Detail 24185985

High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. At cookline on stove -Beef broth 130F- hot holding, -food out of temperature for 30 minutes- operator turned on stove to reheat product. Corrective Action Taken Repeat Violation Admin Complaint

40-06-5

Detail 24185983

Basic - Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Employee food stored over food used for restaurant in large reach in cooler- operator removed. Corrected On-Site

Aug 25, 2025

Routine - Food

Inspection Completed - No Further Action

High Priority: 4Basic: 1Total: 5

12A-17-4

Detail 23983814

High Priority - Employee rubbed hands together for less than 10-15 seconds while washing hands. At dishwashing area employee washed hands in sink for 5 seconds and proceeded to put on clean gloves and prepare food- educated operator - employee washed hands. Corrective Action Taken

01B-14-4

Detail 23983815

High Priority - Shell eggs in use or stored with cracks or broken shells. See stop sale. At tall reach in cooler one cracked egg- see stop sale.

03A-02-5

Detail 23983816

High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. At tall reach in cooler- Raw short rib 72F- cold holding- food not prepared or portioned today- food out of temperature for 1 hour- operator moved to walk in freezer to quick chill Corrective Action Taken

03B-01-6

Detail 23983813

High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. At cook line on stove- Beef broth 122F - hot holding- food out of temperature for 30 minutes- operator turned on burner too reheat. Corrective Action Taken

13-03-4

Detail 23983817

Basic - Employee with no hair restraint while engaging in food preparation.

Feb 12, 2025

Routine - Food

Administrative complaint recommended

High Priority: 3Basic: 3Total: 6

08A-05-6

Detail 23548326

High Priority - Raw animal food stored over/not properly separated from ready-to-eat food. Observed Raw shrimp over cooked pork at flip top cooler on cook line. Operator stored properly. Corrected On-Site Repeat Violation Admin Complaint

03A-03-5

Detail 23548327

High Priority - Shell eggs not stored at an ambient air temperature of 45 degrees Fahrenheit or less. raw shell eggs (52F - Cold Holding) Per operator, not prepared or portioned today. Per operator, out of temperature for approximately 1 hour. Advised operator to move to a different cooler or move to freezer to quick chill.

29-34-4

Detail 23548322

High Priority - Vacuum breaker missing at hose bibb or on fitting/splitter added to hose bibb. No vacuum breaker observed at hose connection by triple sink.

24-05-4

Detail 23548325

Basic - Clean glasses, cups, bowls, plates, pots and pans not stored inverted or in a protected manner. Pots not stored inverted at storage rack by dish machine.

35B-01-4

Detail 23548323

Basic - Exterior door has a gap at the threshold that opens to the outside. At back screen door to kitchen.

02D-03-4

Detail 23548324

Basic - Label on a food item prepared and packaged onsite for customer self-service does not include product identity/description, date product was packaged and name and address of the establishment that prepared and packaged the food. Iced tea, lemonade and coffee in customer self service cooler, no labeling information. Educated operator on minimum labeling requirements. Name of product, name of establishment where product is packaged and address and expiration if applicable for cooked foods.

Sep 9, 2024

Routine - Food

Inspection Completed - No Further Action

High Priority: 4Intermediate: 1Basic: 3Total: 8

12A-12-4

Detail 23129855

High Priority - Employee switched from working with raw food to ready-to-eat food without washing hands. Employee handled raw beef then proceeded to handle cilantro without wash in their hands- educated operator - employee washed hands. Corrective Action Taken

09-01-4

Detail 23129860

High Priority - Employee touching ready-to-eat food with their bare hands - food was not being heated as a sole ingredient to 145 degrees F or immediately added to other ingredients to be cooked/heated to the minimum required temperature to allow bare hand contact. Establishment has no approved Alternative Operating Procedure. At cookline area- employee handled cook pork and handled meatballs with barehand for order - operator poured hot broth over food reaching 130F- educated operator- operator reheated to 145F. Corrected On-Site

08A-02-6

Detail 23129861

High Priority - Raw animal food stored over or with ready-to-eat food in a freezer - not all products commercially packaged. At walk in freezer raw beef not commercially packaged over bucket of beef broth- operator stored properly.Corrected On-Site Corrected On-Site

03B-01-6

Detail 23129858

High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. At prep counter in kitchen - Cooked chicken 86F- hot holding- food left out for 2 hours- operators placed in reach in cooler to quick chill. Corrective Action Taken

31A-11-4

Detail 23129856

Intermediate - Handwash sink used for purposes other than handwashing. At handwashing sink by front counter pitcher inside sink - operator removed. Corrected On-Site

13-07-4

Detail 23129854

Basic - Employee wearing jewelry other than a plain ring on their hands/arms while preparing food. Employee with watch on at cookline. Corrective Action Taken

13-03-4

Detail 23129859

Basic - Employee with no hair restraint while engaging in food preparation.

08B-38-4

Detail 23129857

Basic - Food stored on floor. At walk in freezer bucket of soup stored on floor.

Mar 11, 2024

Routine - Food

Inspection Completed - No Further Action

High Priority: 1Intermediate: 1Basic: 1Total: 3

41-10-4

Detail 22707916

High Priority - Toxic substance/chemical improperly stored. At dishmachine area- bottle of head&shoulders shampoo stored above dishmachine and clean dishes- operator removed.

02C-03-5

Detail 22707917

Intermediate - Commercially processed ready-to-eat, time/temperature control for safety food opened and held more than 24 hours not properly date marked after opening. At reach in cooler- container of milk opened 03/09/24 not date marked operator date marked. Corrected On-Site

12B-07-4

Detail 22707915

Basic - Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Employee open bottle of water on prep counter - operator removed. Corrected On-Site

Nov 2, 2023

Routine - Food

Inspection Completed - No Further Action

High Priority: 1Intermediate: 1Basic: 1Total: 3

08A-02-6

Detail 22417971

High Priority - Raw animal food stored over or with ready-to-eat food in a freezer - not all products commercially packaged. At walk in freezer raw salmon not commercially packaged stored over cooked tripe and pre cooked foods - operator moved raw salmon to lower shelf. Corrected On-Site

03F-10-5

Detail 22417969

Intermediate - No written procedures available for use of time as a public health control to hold time/temperature control for safety food. No written plan for cooked noodles, cooked chicken, beef- emailed to operator. Corrective Action Taken

35B-02-4

Detail 22417970

Basic - Insect control device installed over food preparation area. At back area- bug zapper above containers of oil- operator removed. Corrected On-Site

Mar 6, 2023

Routine - Food

Inspection Completed - No Further Action

High Priority: 1Intermediate: 1Basic: 3Total: 5

03A-02-5

Detail 21834328

High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit...tofu 54° in reach in cooler at kitchen being held less than four hours. Operator moved to walk in freezer to cooling fast. Corrective Action Taken

22-02-4

Detail 21834325

Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime....slicer blade , operator cleaned. Corrected On-Site

08B-38-4

Detail 21834326

Basic - Food stored on floor...water bottles , operator moved. Corrected On-Site

25-05-4

Detail 21834329

Basic - Single-service articles improperly stored...stored on the floor.

06-08-5

Detail 21834327

Basic - Time/temperature control for safety food thawed under water that was barely running/dripping. Operator adjusted facet . Corrected On-Site

Oct 20, 2022

Routine - Food

Inspection Completed - No Further Action

High Priority: 2Intermediate: 1Basic: 3Total: 6

22-41-4

Detail 21513349

High Priority - Dishmachine chlorine sanitizer not at proper minimum strength. Discontinue use of dishmachine for sanitizing and set up manual sanitization until dishmachine is repaired and sanitizing properly. Dish machine tested at 0ppm. Primed sanitizer and retested at 100ppm Corrected On-Site

01B-32-4

Detail 21513347

High Priority - Food stored in a container that previously held a toxic substance. See stop sale. Beef broth stored in 5 gallon bucket that once held body lotion.

02B-02-5

Detail 21513350

Intermediate - Raw/undercooked animal food offered and establishment has no written consumer advisory. Raw animal foods must be fully cooked prior to service. Establishment offers rare steak, no consumer advisory posted. Provided consumer advisory, operator posted Corrected On-Site

10-07-4

Detail 21513348

Basic - In-use utensil stored in standing water less than 135 degrees Fahrenheit. Rice scoop stored in standing water at rice warmer. Operator removed, discarded water, cleaned and sanitized utensil Corrected On-Site

36-64-5

Detail 21513351

Basic - Objectionable odors in areas of the establishment. Observed in kitchen area near ware washing area

06-01-5

Detail 21513352

Basic - Time/temperature control for safety food thawed in an improper manner. Raw chicken thawing at room temperature. Operator moved to reach in cooler. Corrected On-Site

Mar 16, 2022

Routine - Food

Call Back - Complied

Intermediate: 1Total: 1

53A-03-7

Detail 20933600

Intermediate - - From initial inspection : Intermediate - Food manager certification expired. A list of accredited food manager certification examination providers can be found at http://www.myfloridalicense.com/DBPR/hotels-restaurants/food-lodging/food-manager/ . Nguyen Hoang. 1/29/2022 expired - From follow-up inspection 2022-03-16: Same. Time Extended

Mar 14, 2022

Routine - Food

Administrative complaint recommended

High Priority: 9Intermediate: 2Basic: 1Total: 12

03D-01-5

Detail 20927115

High Priority - Cooked/heated time/temperature control for safety food not cooled from 135 degrees Fahrenheit to 70 degrees Fahrenheit within 2 hours. Observed two deep containers on prep area with cooked pork at 12:11am (134 - Cooling); cooked chicken (101 - Cooling)rechecked at 12:45pm same temperature, cooling for approximately one hour. At the current cooling rate products will not cooled to 70°F within 2 hours. Operator moved to walk-in freezer. Corrective Action Taken

12A-18-4

Detail 20927119

High Priority - Employee dried hands on clothes, followed by handling food. Operator washed hands Corrected On-Site

14-31-5

Detail 20927114

High Priority - Nonfood-grade bags used in direct contact with food. Observed multiple thank you to go bags in direct contact with cooked beef, inside reach in cooler and multiple bags with raw chicken inside walk-in freezer. Repeat Violation Admin Complaint

08A-05-6

Detail 20927116

High Priority - Raw animal food stored over/not properly separated from ready-to-eat food. Observed a container with raw beef stored above a container with cut onions Observed a container with raw shrimp stored above a container with rehydrate noodles. Operator stored properly Corrected On-Site

01B-02-5

Detail 20927121

High Priority - Stop Sale issued on time/temperature control for safety food due to temperature abuse. Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Observed deep overstocked containers inside Flip top cooler #1, with raw beef (49 - Cold Holding); cooked pork (49 - Cold Holding); cooked chicken (49 - Cold Holding); flip top cooler #2, cooked chicken (49 - Cold Holding); bean sprouts (49 - Cold Holding); cooked shrimp (49 - Cold Holding). Per operator products stored since yesterday. Per operator products not prepared or portioned today. See Stop Sale.

03A-02-5

Detail 20927112

High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Observed deep overstocked containers inside Flip top cooler #1, with raw beef (49 - Cold Holding); cooked pork (49 - Cold Holding); cooked chicken (49 - Cold Holding); flip top cooler #2, cooked chicken (49 - Cold Holding); bean sprouts (49 - Cold Holding); cooked shrimp (49 - Cold Holding). Per operator products stored since yesterday. Per operator products not prepared or portioned today. See Stop Sale.

03F-02-5

Detail 20927123

High Priority - Time/temperature control for safety food identified in the written procedure as a food held using time as a public health control has no time marking and the time removed from temperature control cannot be determined. Observed rehydrate noodles on cook line with no time mark. Per operator product stored for approximately one hour. Operator timed marked for the remaining time of 3 hours. Corrective Action Taken

03B-01-6

Detail 20927120

High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. Observed a pot with beef broth (118 - Hot Holding) Per operator product stored for approximately one hour. Operator turned on flame for reheating Corrective Action Taken

41-10-4

Detail 20927113

High Priority - Toxic substance/chemical improperly stored. Observed several containers with personal medications stored above flip top coolers. Operator removed Corrected On-Site

53A-03-7

Detail 20927122

Intermediate - Food manager certification expired. A list of accredited food manager certification examination providers can be found at http://www.myfloridalicense.com/DBPR/hotels-restaurants/food-lodging/food-manager/ . Nguyen Hoang. 1/29/2022 expired

31A-11-4

Detail 20927117

Intermediate - Handwash sink used for purposes other than handwashing. Observed an split connection , hws use as a mop water dispenser as well Repeat Violation

22-08-4

Detail 20927118

Basic - Interior of oven/microwave has accumulation of black substance/grease/food debris.

Jul 29, 2021

Routine - Food

Inspection Completed - No Further Action

High Priority: 1Intermediate: 1Basic: 2Total: 4

14-31-5

Detail 20385486

High Priority - Nonfood-grade bags used in direct contact with food. Thank you to go bags used to store raw pork and raw chicken in the walk in freezer.

31A-09-4

Detail 20385488

Intermediate - Handwash sink not accessible for employee use at all times. Observed hose attached to the hand washing sink in the kitchen. Operator removed. Corrected On-Site

12B-07-4

Detail 20385489

Basic - Employee beverage container on a food preparation table or over/next to clean equipment/utensils. Observed personal drink stored on prep table in the cook line. Operator removed. Corrected On-Site

06-01-5

Detail 20385487

Basic - Time/temperature control for safety food thawed in an improper manner. Observed frozen raw pork thawing at room temperature in the triple compartment sink. Operator started running water. Corrective Action Taken