Jacksonville, Duval County

CHICK-FIL-A AT ST JOHNS TOWN CENTER

4625 TOWN CENTER PKWY, Jacksonville, FL 32246

FoodSeating
Latest violations
2
1 Intermediate
Feb 9, 2026
City
Jacksonville
County
Duval
Status
Current / Active
Inspections
12

Violation history

Florida violations grouped by priority level over time.

Inspection history

Florida inspections are violation-priority based, with high priority, intermediate, and basic counts shown separately.

Feb 9, 2026

Routine - Food

Inspection Completed - No Further Action

Intermediate: 1Basic: 1Total: 2

22-02-4

Detail 24357107

Intermediate - Food-contact surface soiled with food debris, mold-like substance or slime. Observed underside of shake spindle on right side of machine soiled.

24-08-4

Detail 24357108

Basic - Equipment and utensils not properly air-dried - wet nesting. Clean stacked pans on storage shelf across from dishwashing machine unable to properly air dry. Operator separated pans to properly dry. Corrective Action Taken

Sep 30, 2025

Routine - Food

Inspection Completed - No Further Action

Intermediate: 1Basic: 1Total: 2

31B-06-4

Detail 24076335

Intermediate - Soap dispenser at handwash sink not working/unable to dispense soap. Soap at hand wash sink at end of cook line next to chicken fryer unable to dispense. Employee stated batteries are dead. Operator replenished batteries. Corrected On-Site

14-11-5

Detail 24076336

Basic - Equipment in poor repair. Multiple filters in hoods above fryers in disrepair/ missing a couple of metal slats.

May 20, 2025

Routine - Food

Inspection Completed - No Further Action

High Priority: 3Intermediate: 1Basic: 2Total: 6

12A-10-4

Detail 23780569

High Priority - Employee touched bare body part and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. Employee in drive through area touched face and hair and immediately handled unwrapped single use items without washing hands. Employee at front counter constantly touching eye glasses (touching nose and hair) and immediately handled single use cup and made drink for customer without washing hands. Manager coached employees on proper hand washing procedures. Employees washed hands correctly. Corrective Action Taken

41-10-4

Detail 23780568

High Priority - Toxic substance/chemical improperly stored. In prep area of kitchen, package of sanitizer wipes stored on prep counter next to unwrapped cookies. Wipes moved and stored correctly. Corrected On-Site

29-34-4

Detail 23780567

High Priority - Vacuum breaker missing at hose bibb or on fitting/splitter added to hose bibb. Breaker missing on outside faucet in dumpster area where black hose is attached. Breaker placed on faucet. Corrected On-Site

53B-14-5

Detail 23780570

Intermediate - Required employee training expired for some employees. To order approved program food safety material, call DBPR contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. One employee training record is expired.

50-09-4

Detail 23780566

Basic - Current Hotel and Restaurant license not displayed. License displayed expired 06/01/2024.

29-49-6

Detail 23780571

Basic - Standing water in bottom of reach-in-cooler. Standing water at bottom of reach in cooler in salad prep area of kitchen.

Dec 13, 2024

Routine - Food

Inspection Completed - No Further Action

Intermediate: 1Basic: 1Total: 2

05-08-4

Detail 23420681

Intermediate - No probe thermometer provided to measure temperature of food products. Establishment probe thermometer not functioning. Low battery. Battery replaced by manger. Corrected On-Site

23-24-4

Detail 23420682

Basic - Buildup of food debris/soil residue on equipment door handles. Soiled exterior of equipment including handles to coolers. Multiple. Repeat Violation

Apr 18, 2024

Routine - Food

Inspection Completed - No Further Action

High Priority: 2Basic: 2Total: 4

12A-07-5

Detail 22815970

High Priority - Employee failed to wash hands before putting on gloves to initiate a task working with food. Food prep employee handled broom then changed gloves without washing hands. Manager intervened.

22-45-4

Detail 22815972

High Priority - Food-contact surfaces not sanitized after cleaning, before use. Do not use equipment/utensils not properly sanitized. Dish Machine high temperature sanitizing 150° max. Three compartment sink Quaternary ammonium set up 300 ppm. Corrective Action Taken

23-24-4

Detail 22815971

Basic - Buildup of food debris/soil residue on equipment door handles. Soiled exterior of equipment including handles to coolers. Multiple. Repeat Violation

29-49-6

Detail 22815973

Basic - Standing water in bottom of reach-in-cooler. Standing water in base of chicken Reach in cooler.

Aug 2, 2023

Complaint Full

Inspection Completed - No Further Action

High Priority: 1Intermediate: 1Basic: 1Total: 3

35A-02-6

Detail 22169250

High Priority - Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. Observed one flying insect at mop sink.

11-27-4

Detail 22169248

Intermediate - Establishment has no written procedures for employees to follow in response to a vomiting or diarrheal event where the vomit or diarrhea is discharged onto surfaces in the establishment. Observed establishment without written procedures for vomiting and diarrhea clean up. Inspector provided copy of written procedures on vomiting and diarrhea clean up. Corrected On-Site

23-24-4

Detail 22169249

Basic - Buildup of food debris/soil residue on equipment door handles. Observed Buildup of food debris/soil residue on equipment door handles of stand alone coolers near fryers. Employee started cleaning during inspection. Corrective Action Taken

Feb 23, 2023

Routine - Food

Inspection Completed - No Further Action

Basic: 4Total: 4

24-05-4

Detail 21807380

Basic - Clean glasses, cups, bowls, plates, pots and pans not stored inverted or in a protected manner. Observed containers on clean drying rack to not be inverted/protected. Manager inverted pans for protection. Corrected On-Site

35A-03-4

Detail 21807383

Basic - Dead roaches on premises. Observed one dead roach on floor located across from cardboard compactor. Employee removed and discarded from establishment. Corrected On-Site

24-08-4

Detail 21807381

Basic - Equipment and utensils not properly air-dried - wet nesting. Observed large container on top of each other located on drying rack to be wet nesting. Manager removed and stored for proper air drying. Corrected On-Site

16-46-4

Detail 21807382

Basic - Old labels stuck to food containers after cleaning. Observed clean dish on drying rack to still have old sticker on them. Manager removed sticker from container. Corrected On-Site

Sep 12, 2022

Complaint Full

Call Back - Complied

No violations recorded for this inspection.

Sep 8, 2022

Complaint Full

Warning Issued

High Priority: 3Basic: 3Total: 6

35A-02-6

Detail 21338527

High Priority - Live, small flying insects in kitchen, food preparation area, food storage area and/or bar area. Observed one flying insect near mop sink area. Observed one flying insect at salad prepping area near entrance of kitchen.

01B-02-5

Detail 21338528

High Priority - Stop Sale issued on time/temperature control for safety food due to temperature abuse. Half and half milk (49F - Cold Holding); Cream (50F - Cold Holding); whip topping (49F - Cold Holding)

03A-02-5

Detail 21338525

High Priority - Time/temperature control for safety food cold held at greater than 41 degrees Fahrenheit. Observed multiple half and half milks at (49F - Cold Holding), multiple Creams at ( 50F - Cold Holding); multiple whip toppings at (49F - Cold Holding) held in drive through reach in cooler across from door of drive through . Manager stated products remained in cooler from previous day, removed and discarded products. Cooler has an ambient temperature of 47.7F. Warning

51-11-4

Detail 21338530

Basic - Carbon dioxide/helium tanks not adequately secured. Observed Carbonation tank not secure in trash compactor area. Manager used bungee cord to safely secure tank. Corrected On-Site

40-06-5

Detail 21338526

Basic - Employee personal items stored in or above a food preparation area, food, clean equipment and utensils, or single-service items. Observed back packs being stored on prep table near entrance of kitchen. Manager removed one back pack and one remained and eventually removed. Corrected On-Site

21-08-4

Detail 21338529

Basic - Wiping cloth quaternary ammonium compound sanitizing solution not at proper minimum strength. Observed the sanitizer bucket at 0 ppm. Manager removed and remade buckets to proper strength of 200ppm. Corrected On-Site

Jul 25, 2022

Routine - Food

Call Back - Complied

No violations recorded for this inspection.

May 25, 2022

Routine - Food

Warning Issued

High Priority: 4Intermediate: 2Basic: 1Total: 7

12A-28-4

Detail 21109181

High Priority - Employee touched soiled apron/clothes and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. 1. Observed Employee touching his head, hat and apron and then grabbing chicken nuggets without washing his hands and changing his gloves. After reviewing with employee, he discarded the chicken nuggets, removed gloves, washed hands, and put on new gloves. See stope sale. 2. Observed Employee changing kitchen trash cans then putting on gloves and began handling plated cooked chicken. After reviewing with employee, he sanitized the outside of the chicken container, washed hands and put on new gloves. Corrective Action Taken Warning

02C-01-5

Detail 21109178

High Priority - Ready-to-eat, time/temperature control for safety food marked with a date that exceeds 7 days after opening/preparation. 1.Date marking printing machine printing 8 days date marks for open milk containers and open half and half containers. 2.Date marking printing machine printing 15 days date marks for Roasted corn open bag and corn bean blend open bag. Review with manager and he stated will try and fix and will hand write times until fixed. Warning

01B-13-4

Detail 21109180

High Priority - Stop Sale issued due to food not being in a wholesome, sound condition. Observed Employee touching his head, hat and apron and then grabbing chicken nuggets without washing his hands and changing his gloves. After reviewing with employee, he discarded the chicken nuggets, removed gloves, washed hands, and put on new gloves. Warning

29-34-4

Detail 21109179

High Priority - Vacuum breaker missing at hose bibb or on fitting/splitter added to hose bibb. Missing back flow preventer on faucet near water filters. Warning

31A-11-4

Detail 21109183

Intermediate - Handwash sink used for purposes other than handwashing. Ice been dumped in hand wash sink near registers. Ice present. Manager melted ice. Corrective Action Taken Warning

51-16-7

Detail 21109177

Intermediate - No plan review submitted and approved - renovations were made or are in progress. Must submit plans and plan review application to DBPR H and R Plan Review office located at 2601 Blair Stone Rd., Tallahassee, FL 32399-1011. Plans must be submitted AND approved within 60 days. Approved plans does not match current remodel lay out. Additional ice machine installed on cook line and ice machine is not on updated plans. Plans showing kitchen as an enclosed kitchen but kitchen is an open concept. Wall and swing door missing. Drive thru has a sliding door with an air curtain above the door. Air curtain missing on plans. Warning

05-11-4

Detail 21109182

Basic - Ambient air thermometer not located in the warmest part of the cold holding unit. On the front line reach in holding milk and juices ambient thermometer held in back of unit. Reach in near drive through ambient thermometer held in the back of unit. Manager placed a new thermometer in reach in cooler in front line but didn't have a second for the other cooler. Corrective Action Taken Warning

Jul 16, 2021

Routine - Food

Inspection Completed - No Further Action

High Priority: 1Basic: 4Total: 5

03B-01-6

Detail 20347845

High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. sausage (133°F - Hot Holding) sausage stored in red and white owl in hot holding unit. Manager discarded sausage during inspection. Corrective Action Taken

24-08-4

Detail 20347844

Basic - Equipment and utensils not properly air-dried - wet nesting. Wet clean dishes stacked on shelf across from triple sink

14-11-4

Detail 20347843

Basic - Equipment in poor repair. Torn gasket on chicken breading cooler

23-03-4

Detail 20347846

Basic - Nonfood-contact surface soiled with grease, food debris, dirt, slime or dust. Black mold like substance on walk in cooler door

21-08-4

Detail 20347842

Basic - Wiping cloth quaternary ammonium compound sanitizing solution not at proper minimum strength. Sanitizer Bucket (Quaternary 0ppm); stored in cabinet under hand sink. Manager remade sanitizer solution during inspection. Sanitizer Bucket (Quaternary 200ppm) Corrected On-Site