POLLO TROPICAL

Basic - Ice buildup in reach-in freezer and/or walk-in freezer. Observed ice buildup in walk in freezer.

High Priority - Cooked/heated time/temperature control for safety food not cooled from 135 degrees Fahrenheit to 70 degrees Fahrenheit within 2 hours. Inside ice chiller. Chicken soup at 1:35pm(73F cooling ) per operator soup cooling since 12pm. At 2:04pm same temperature . Product did not cool to 70F within 2 hours. Operator moved to reheat to 165F++ and restart cooling again at 135F Corrective Action Taken

High Priority - Employee began working with food, handling clean equipment or utensils, or touching unwrapped single-service items without first washing hands. Employee handled payments at drive through window then scooped ice with cup, filled with drinks without washing hands first Advised operator to tell employee to wash hands.

High Priority - Employee dried hands on plastic apron after washing dishes, then proceeded to touched metals containers with rice without washing hands first. Employee washed hands Corrected On-Site

High Priority - Time/temperature control for safety food held using time as a public health control marked with a time that exceeds the 4-hour limit. Observed on cook line at 1:34pm items timed( chopped lettuce, diced tomatoes, cheese )marked to be discarded at 6 pm . Establishment time control procedure is 4 hours. Operator fixed time mark products to show proper 4 hours discard time of 2 pm. Corrected On-Site

High Priority - Time/temperature control for safety food, other than whole meat roast, hot held at less than 135 degrees Fahrenheit. Steam table Cooked diced chicken 90F hot holding . Per operator product stored for approximately 30 minutes. Operator moved chicken to be reheated to 165F+++ Corrective Action Taken

Intermediate - Food being cooled by nonapproved method as evidenced by inadequate rate of cooling during time of inspection. Walk in cooler Deep plastic covered container with overstocked Cut romaine at 1:34pm (59F cooling) cooking since 10:53am at 1:57 60F cooling. At this current cooling rate product will not cool to 41F within 4 hours. Operator moved to walk in freezer Corrective Action Taken

Basic - Single-service articles stored next to handwash/food preparation sink exposed to splash. On drive through window hand sink, opened small plastic cups . Operator discarded cups Corrected On-Site

Intermediate - No paper towels or mechanical hand drying device provided at handwash sink at prep station. Manager provided. Corrected On-Site

High Priority - Raw animal food stored over or with unwashed produce. Observed in walk-in cooler, raw chicken above bin of onions. Operator relocated the onions. Corrected On-Site

Basic - Equipment in poor repair. Observed interior of freezer door still sealed with duct tape. Repeat Violation

Basic - Equipment in poor repair. Observed interior of walk-in freezer door has exposed insulation.

Basic - Inside/outside of dumpster not clean.

Basic - Open dumpster lid.

Basic - Equipment in poor repair. Observed at cook line continental refrigerator lower door falls off when you open.

Basic - Exterior door has a gap at the threshold that opens to the outside. Observed at rear door in kitchen.